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“Great hotel in the city” 5 of 5 bubbles
Review of Worldhotel Saltanat Almaty

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Worldhotel Saltanat Almaty
Ranked #4 of 70 Hotels in Almaty
Certificate of Excellence
Bangkok, Thaïlande
Level Contributor
268 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
“Great hotel in the city”
5 of 5 bubbles Reviewed May 30, 2013

I followed the reviews on Tripadvisor too book this hotel , no disappointment at all , located a bit outside the main road , it is very quiet, the standard room is large and very nicely furnished with a contemporary taste and bright color, the bathroom is a part of the room it self. Comfortable bed and nice amenities. Breakfast buffet cost 20 Euros and offer enough to satisfy anyone. Staff speak very good english and are very helpful. I also used the transfer from the airport in mini van. Rooms and bathroom are very clean also. I recommend this hotel without hesitation. I also would like to thank the Sales Manager (sorry cannot remember his name) for his help in translation. I will choose again this hotel on my next trip, plenty of nice restaurants and cafe at walking distance.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lolobkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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226 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

I have stayed at this hotel several times. The best value for money in Almaty where hotels can be very expensive. If you book it in advance and you can get a good rate, also known as "mega sale". Rooms are very cosy, comfortable and open concept style with a sink in the bedroom. Staff is very friendly and location is very central. most attractions are walking distance. a very sumptuous breakfast buffet.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Harry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed March 21, 2013

I’ve stayed in half a dozen hotels in Almaty in the past few years. Already for the third consecutive time I’m staying in Saltanat hotel and for a good reason.
Its location is good, a short drive to businesses’ districts and to various après-business locations. Yet, it is quiet enough to open a window in late evening to enjoy fresh (to the extent possible) air without much noise.
The rooms (I stayed in junior suite and in superior twin) are modernly furnished, relatively new, kept well. The amenities are overall very good. The only remark I have is about bathroom, particularly sinks and lighting, which are not planned well. The sleeping amenities (mattresses, bedding) are comfortable. The pillows are a bit too soft and “empty”.
The breakfast is relatively good (comparing with rest of hotels in Almaty). The service can be good or can require a bit of patience (2 out of 3 breakfasts were served quite good, while on one day just one guy worked in the breakfast area and did not match the demand of 8-10 guests; so we gave up on tea and drank it in the room). If you want to have a meeting in the lobby and being served a cup of tea during breakfast time, that might be challenging (as happened with me) due to lack of attention in that area.
Wi-Fi is free and the coverage is good.
Overall, despite my remarks (some of which I left with hotel management), I shall stay in that hotel on my next trip, as it gives best value for money I found so far in Almaty.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank FigaroAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worldhotel_Saltanat, Manager at Worldhotel Saltanat Almaty, responded to this review, March 27, 2013
Dear Guest,
We would like to thank you for taking the time to write a review!
The information you provided about the hotel's location will be very useful for future guests!
Our management team uses the information for additional training with the staff.
The information that you provided will also help us in creating a better team and provide superior service for our next guests.
Once again thank you for your review and we hope to see you again on your next visit to Almaty!

With best regards.
Aidos Abdibekov
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed March 14, 2013

Stayed 3 times over the past year in the Worldhotel during business trips, and there is no real flaw to it. Rooms are all new and modernly furnished. The WC-cubicle though takes some time to get used to. The beds/matresses are haven.
Some more variety on the breakfast buffet would not harm.
Central location but still quiet, clean, staff is friendly and attentitive. I do not require more from a business hotel.

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank iguacu317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed February 17, 2013

Have been staying in several hotels during my trips to Almaty. This is definitly the best one. Central location. Good service. Nice breakfast. Perfect water pressure/temperature, even at the 4th floor. 24h room service. Helpful front desk receptionists.
Recommended! Value for price.

Room Tip: Standard room is more than enough for one or two travellers.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RussianJulia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brescia, Italy
Level Contributor
49 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed January 16, 2013

I stayed at this hotel during a show in Almaty. Structure is new and very clean, staff is very polite and always available. WIFI available for free, breakfast very rich and the average of the services is very high. As first time in Kaz, I had a great impression of a booming country and this hotel level is a prove of it. Recommended in the best way.

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank chemmi214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 19, 2012

Central but quiet location is probably the main advantage of the hotel. at the check-in, i wasn't asked about smoking or non-smoking room. So ended up on the smoking room. it was not very pleasant as the smoke/smell kept coming in through ventilation. opening the window didn't help.

the room was small but comfortable. Shower room is in the closet-like structure, so is the toilet. Breakfast was uneventful with all the basics you need.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ahanibal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Worldhotel Saltanat Almaty

Property: Worldhotel Saltanat Almaty
Address: Furmanova St., 164, Almaty 050021, Kazakhstan (Formerly Saltanat Residence)
Phone Number:
Location: Kazakhstan > Almaty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#2 Business Hotel in Almaty
#4 Luxury Hotel in Almaty
#6 Best Value Hotel in Almaty
Price Range (Based on Average Rates): $
Hotel Class:4 star — Worldhotel Saltanat Almaty 4*
Number of rooms: 60
Official Description (provided by the hotel):
Located in the historical heart of Almaty Worldhotel Saltanat opens its doors after complete renovation and offers state-of-the-art and tastefully furnished rooms and suites, the finest culinary delights and modern meeting facilities. Worldhotel Saltanat is the ideal place to work and relax, offering its guests excellent service and exclusive comfort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Travelocity, Booking.com, Cancelon, Priceline and HotelQuickly so you can book your Worldhotel Saltanat Almaty reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Saltanat Residence Almaty

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