We stayed at the hotel while on holiday in Almaty. Unfortunately the location isn't great for tourists, however the hotel is great. The staff are super friendly and very accommodating. The rooms are comfortable, clean and well appointed. The food is really good, which was surprising given that the restaurant looked closed when we entered. We also had room service when we arrived late the first night and it was excellent and fast. A very pleasant stay.

Stayed on 12.09.2016
The room was studio room which was very spacious, modern interior, spotlessly clean and well appointed, with a sofa, comfy double bed with good quality linen, space for luggage, wardrobe, shelves, safe, a desk, a flat-screen TV, mini refrigerator and bathroom with Jacuzzi. Toiletries including sleepers were provided.
An electric kettle was provided with tea bags, Milk powder & coffee. Staffs were helpful & friendly.
The location is little far from city centre near exhibition center and botanical garden but one can reach in the city using taxi or public transport just outside the hotel. The only negative I didn’t like that they serve only one complimentary water bottle. However; one can order extra bottle on chargeable basis (only cash KZT), Hotel management should look into it and except the credit card payment same as they accept for room fare.
Over all we had pleasant stay and come back again.