A very 1950's style hotel firmly fixed in a past era. It certainly requires a comprehensive make over in order to bring it into the realms of a four star hotel. This does not include just the decor but also the staff who could start by smiling.
There is a bar/coffee bar in the reception area but the variety of refreshments was very limited and there was no milk available to serve with coffee from the capsule coffee machine.
Breakfast was very simple but didn't vary the three mornings I stayed and coffee was 'serve yourself' instant. My room number was only checked once.
The room was adequate and the bed firm but comfortable. It was also good to see English language TV programmes were available.
Pluses have to be that wi-fi was excellent throughout the hotel. Very refreshing given that even higher level hotels either charge or limit the availability. The hotels location was good and made life easier.
Also, laundry was free with excellent service.
Overall, there was nothing wrong with the hotel but we do expect such a place to have kept pace with international standards over the last fifty years.
- Official Description (provided by the hotel):
- The hotel is located in the downtown Almaty, near to a park zone, business and shopping centers, at a distance of 5 minutes from "Акбота"-entertainment park & city zoo, 20 minutes from the airport and 5 minutes from railway station. From windows of hotel you may enjoy the perfect panorama of Zailijski Alatau mountains in combination of the Museum of musical instruments and golden domes of Zenkov Cathedral. ... more less
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