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“Never visit this Hotel if you don´t like surprises”
Review of Astra

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Astra
Ranked #20 of 74 Hotels in Almaty
Reviewed August 13, 2013

A group of 8 friends visit the last week Almaty, we stay in this Hotel, I advise all visitors to chooes another one.

No hot water, they dont make us the room, the lift work some times, the service in the restaurant very bad more that 2 hours wait, after all the order was confuse

Pls, don´t book !!! My friend and I will take care about that the visitors know about this bad services
they are interesting only in charge money bud forget the must important give SERVICE and be nice to the customers.

Thanks Tripadvisor to give me this posibility

  • Stayed: August 2013, traveled with friends
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3  Thank iber h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 - 14 of 63 reviews

Reviewed April 29, 2013

We stayed in this hotel for 3 nights in April 2013. The location of the hotel is not very nice, but as there every car can be used as a taxi the central attractions are easily reachable.

The staff is very friendly and helpful. Rooms are quite normal. Breakfast is also nice.

  • Stayed: April 2013, traveled on business
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Thank Nikolozmameishvili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2012

We got upgraded to the 1 bedroom unit for this hotel because our tour operator messed up our reservations. It's got one T/B which for some reason was by the main door and far from the bedroom. Our view was pretty much that of an old building and smoke stacks of a nearby power plant. The one bedroom unit still looked a bit shabby, the carpet looked and felt cheap but what can one expect from a 3 star hotel?

The breakfast was average and when we were about to leave early next day, they packed us up a breakfast and opened the restaurant earlier than usual. Free wifi here and the hotel is near the train station.

  • Stayed: September 2012, traveled as a couple
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Thank riain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

We took a flight to London via Almaty and had to do an overnight stay at Almaty. We were expectedly skeptical about taking an Air Astana flight with an overnight stay at Almaty, Kazakhstan.
What surprised us was how clean and well planned was the city of Almaty. Also what was equally surprising was Hotel Astra. Not only was it a very reasonable option but it also was very centrally located in Almaty.
Good sized rooms with very clean bathrooms. Free wifi and very tasty food from the restaurant also were a big positive.
Poor room service with long delays in service was surprising but well in line with what the reviews were on tripadvisor. Breakfast was an average affair though.
Overall a pretty good experience but the service could have been better for sure.

Almaty was a big surprise for us and I would recommend Air Astana, hotel Astra and Kazakhstan to everybody.

Room Tip: Book early Take a transit visa before hand, or Indians its a must to be safe Deluxe rooms are defi...
  • Stayed: August 2012, traveled with family
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1  Thank prashantdayal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

Albeit quite a way from the city centre, this hotel is located right next door to the rail station, handy for trips back and forth to other parts of the country and for the informal cab rank outside it. A massive supermarket in the basement of the mini shopping centre next door provides a plentiful supply of western goods and back in the hotel, service is brisk but helpful, the breakfast a decent enough spread and the rooms basic in decor but massive in size with comfortable beds and efficient heating and hot water throughout. The tiny indoor pool in the basement area with an adjoining sauna make for an invigorating end to a long day and were it not for the complete lack of any international channels on TV and the frustratingly slow wi-fi connection, I'd have given this place 5 stars.

  • Stayed: October 2011, traveled solo
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1  Thank Aga2011London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2012

Hotel Astra is in just barely in the center of Almaty, but not particularly well located to most places you would want to go as a tourist. Even though we asked for non-smoking rooms, the rooms were clearly still very very smokey. Also, the Aircon in the rooms basically did not work at all. Since the street was quite noisy we were forced to sleep with closed windows, and this made for a downright sweltering sleep experience. Lastly, the breakfast was not good at all. I would only recomend someone to stay here based on price (meaning Hotel Astra is offering a low price compared to other options, perhaps it is worth it.)

  • Stayed: May 2012, traveled as a couple
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3  Thank BDRK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2011

Helpful staff and free wi-fi. Airport transfers are available. Small but adequate buffet breakfast is included. The restaurant at the hotel is open for lunch and dinner also. Loved their club sandwich which included a fried egg! Across the street from a decent-sized mall and grocery store, also the train station, but too far from most points of interest in Almaty. Our room was air conditioned, but not cool enough. Carpets were dirty. Decent price for Almaty: we paid $140 per night for a family of four.

  • Stayed: July 2011, traveled with family
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3  Thank frankthefrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Astra

Address: Zheltoksan St., 12, Almaty 50016, Kazakhstan
Location: Kazakhstan > Almaty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #20 of 74 Hotels in Almaty
Price Range: $38 - $49 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Astra 3*
Number of rooms: 75
Official Description (provided by the hotel):
The new modern 3-star business hotel "Astra" stands out among the other hotels of Almaty for its high level of service, central location and developed infrastructure. Business hotel "Astra" is the best and optimum choice of hotel at reasonable prices for the guests staying in Almaty. You will be able to relax, hold business meetings and negotiations here using all services of the hotel. The hotel has a favorable location: it is located close to Almaty-2 railway, convenient for driving up from the airport, it takes 10-15 minutes to reach the center of the city, museums and parks. ... more   less 
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