Too overpriced, the location is far from ideal, the service should really be improved, as well as the general attitude of the working staff.
Ordered airport pickup a few days in advance, was assured there would be a person holding up a Rixos plate, however there was noone on arrival. Had to take a taxi to the hotel, the manager didn't even bother to apologize.
The room is just average, nothing extraordinary. Next time i'll go with Intercontinental or Hyatt.
- Official Description (provided by the hotel):
- This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more less
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- Also Known As:
- Rixos Almaty Hotel Almaty