I was in this Hotel for 3 nights during a conference in Almaty.
First of all, the architecture is wonderful. Not that kind of glass buildings and cold atmosphere standard 5*hotels. The Lobby is an excellent venue for short meetings and the ballrooms could be used easily for greater audiences.
The Service was very good . I have asked for the Taxi reconfirmation through blackberry and I´ve got it in 5 minutes. We asked for a room reservation before and we´ve got an answer in 1 hour. From my experience in this Region, this is excellent !
The Spa looks wonderful, but I hadn´t got time to exercise it.
Rooms are quiet convenient, but I haven´t spend that much time their (only for sleep).
I had got the same issues with the shower. The water is indeed sweeping over. I assume that they will solve this point.
I hadn´t got Dinner in the Hotel as I was outside, but the service in the lobby and at the reception was very good and helpful.
Overall it is a very nice and beautiful Hotel. I can recommend it without any doubt.More
- Free Wifi
- Free Parking