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“Very efficient”
Review of Holiday Inn Almaty

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Holiday Inn Almaty
Ranked #10 of 73 Hotels in Almaty
bristol
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Very efficient”
Reviewed July 7, 2013

Thank you to Rishat for arranging both my early check-in and collection from the airport. Very efficient and helpful. Room very good. Food good; breakfast excellent but I couldn't do justice ti the buffet menu at dinner. Will certainly stay again. Tony.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bristol54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review, July 9, 2013
Dear Tony,

Thanks for your compliments! It is a great pleasure to know that you feel you received great personal service. Hope you try our buffet dinner next time. Looking forward to your next visit.

Sincerely,
Jan Huepers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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424 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Kazan, Russia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 4, 2013

Holiday Inn Almaty is one of those hotels where I would stay in case of business trip in the southern capital of Kazakhstan. I was there twice and both times I experienced good atmosphere and really good cuisine as nowhere else in any hotels in KZ. I only noticed that rooms were a bit tiny, but equipped with an electrical cattle which is highly appreciated by me. Was absolutely positively surprised to see a bowl of fruit and nuts served on a table as a complimentary thing. If you are lucky, your window will face mountains and that is so spectacular!

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank olga787687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review, July 5, 2013
Dear Olga,

Thank you for your loyalty to our hotel. It is a pleasure to know that you found Holiday Inn Almaty suitable for your needs. Happy to read your kind comments about the ambiance at the hotel and your appreciation of our compliments and amenities.

The pleasure is all ours to welcome you back in Almaty!

Sincerely,
Jan Huepers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
234 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed June 25, 2013

Stayed her for business and the hotel an staff we excellent. Rooms are nice, clean and well appointed and is close to the centre.

One restaurant only but menu was OK and you can eat at the bar also.

Good wifi and free in all rooms

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RiceyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review, June 25, 2013
Dear Ben,

Thank you for staying at our hotel and sharing your valuable feedback. I am glad that you found your stay enjoyable for your business trip and that you appreciated the free wi-fi. Safe travels and we will be happy to welcome you again.

Sincerely,
Jan Huepers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Almaty, Kazakhstan
1 review
Reviewed June 21, 2013

Very friendly staff with excellent services. The hotel is centrally located in Almaty city for easy acess for business travellers. One of best business hotel in Almaty and airport pick up service is good service to use since, city do not have the proper taxi services to international travellers. And, hotel has a great mountain view rooms at south side and quiter too.

Room Tip: Rooms on the south with mountain view are excellent to stay.
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review, June 24, 2013
Dear Kevin,

Very happy to see your appreciation of our property and service. We are proud to be number one to our guests. Thanks for sharing your experience.

Sincerely,
Jan Huepers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cologne, Germany
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 15, 2013

Very well managed property in the heart of Almaty. One of the better value for money hotels in the City. Remember this is a Holiday Inn, i.e. for HI it is a very good one. No pool but a good gym available. International TV. Breakfast is Holiday Inn average.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oliver-30855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review, June 16, 2013
Dear Oliver,

Awesome! We appreciate your compliments. Thanks for staying and writing a review. We will be happy to welcome you again.

Sincerely,
Jan Huepers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed June 12, 2013

Stayed here for four nights and it is indeed a very popular place among business people. Reception people are nice and professional, breakfast has enough variety and my room was stylishly furnished, spacey and comfortable. Loved big bed and comfy mattress. Modern bathroom and comfortable chair to work after work in the office :) Hotel is located a bit outside of the center center, but with extremely cheap price for the taxi here there is no problem to get anywhere in the city. I liked everything about this hotel but the price, with my company rate I've paid $150 per night, breakfast included. I was always under impression that Holiday inns are suppose to be less expensive and for a hundred dollars it would've been perfect. If however money is not an object, I would recommend to visit this place. I liked it much better then Intercontinental which has more stars.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iribra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review, June 13, 2013
Dear Iribra,

Thank you for your recent stay at Holiday Inn Almaty and your valuable comments. We appreciate your kind words about our hotel amenities and service. I am extremely happy to read that you found our hotel suitable for your business trip needs. As for the rates, we strive to offer the best rates for our guests and our rates are currently highly competitive on the market. Looking forward to your next visit.

Sincerely,
Jan Huepers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Al Khobar, Saudi Arabia
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 10, 2013 via mobile

We spent 2 nights at this hotel. I am literally typing this review on our second night.
We booked king bed non smoking room and were upgraded to double room as we had 2 kids. Special thanks to Malika who helped us with reservations. 2nd night was using my priority club points and again friendly staff helped us with upgrade.
We had few issues with restaurant staff competency but Malika helped that to resolve.
Rooms are nice and no different to other Holiday Inns i've stayed before.
The only odd thing about this hotel or maybe KZ hotels in general; I don't understand why do i have to pay extra 6000tg for a second adult?? I dont know if this case could be looked in by management team.

Apart from that i wish this Holiday inn team prosperity in their business and outstanding service quality

Nurtas

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LauraNurtas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review, June 12, 2013
Dear Nurtas,

Thanks a lot for your review. I am very glad to read your comments and will certainly pass on your appreciation to Malika. The surcharge for additional person(s) is charged for the breakfast. We always strive to offer best rates to our guests and our rates are highly competitive on the market. We will review how the rates are displayed in our online booking systems and hope to welcome you back in Almaty soon.

Sincerely,
Jan Huepers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Almaty

Property: Holiday Inn Almaty
Address: Timiryazeva 2D, Almaty 050013, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Almaty
#9 Luxury Hotel in Almaty
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Almaty 4*
Number of rooms: 34
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel Almaty! The first international hotel of the middle class in the city and the first Holiday Inn in Kazakhstan. Holiday Inn Hotel will be able to offer you excellent service and facilities at an affordable price for both local and foreign guests. It is located in the heart of the business and financial district of Almaty, near shopping centers and in 25 minutes drive from the airport. From terraces, as well as from most rooms stunning views of the mountains of Tien Shan are opening. You can unlatch the window to let fresh air in to your contemporary Guest room. Satellite TV channels on the flat-screen TV and wireless Internet will help keep you up-to-date. Open the blackout curtains to mountain views after a sound night's sleep. ... more   less 
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Also Known As:
Holiday Inn Almaty Hotel Almaty

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