This hotel was pretty middle of the road. Not terrible, but not great either. In Almaty terms, I think it's reasonable value for money.
On the plus side, it has a nice swimming pool (even if there are swimming lessons that take up half of it some evenings) and it is very centrally located, with plenty of restaurants in walking distance. Also, my room was very big and clean.
On the down side, the internet connection in my room was TERRIBLE. I had to go to the lobby to use Skype, because it simply wasn't fast enough in my room (7th floor). If you are travelling for business, you might want to take this into consideration. The shower was one of those ones that always ends up with a big puddle on the floor afterwards. I didn't really love the breakfast - a lot of choice, though.
The service was very variable. Mostly people were very helpful; however, I gave up on asking for restaurant recommendations - I didn't once get directions that didn't end up with me getting lost !More