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“A good basic stay in central Almaty”
Review of Kazahstan

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Kazahstan
Ranked #40 of 72 Hotels in Almaty
Cardiff, United Kingdom
Level Contributor
174 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“A good basic stay in central Almaty”
Reviewed November 26, 2012

I had two stays here in quick succession this month and whilst I would agree that the hotel has its flaws my personal experience was not that bad. I have not stayed at other Almaty hotels but would have no problem returning here in future. Let's start with the bad, then the good.

For those of a certain age it is clear that this place Soviet build, but in the areas I visited I found that the rework to spruce the place up was OK, it may not have been world class, but unless I was picky it was liveable.

The wifi in the rooms worked, but was slow. The breakfasts were basic, but OK. Don't stay here for good coffee, a bowl of instant coffee by the water heater to make your own! The bars do not let you charge to your room so you will need cash or credit cards to cover daily expenses.

What was good, the Guns N' Roses pub on floor 2 had live music every night and was well frequented by locals. The Fly Bar (Barfly) on the 26th floor was a place for great views over the city with drinks. The central location was good with a lot of local facilities within a 10 minute walk. I used the staff to help with some small matters and laundry, apart from the language barrier everything went well.

I might have rated the hotel 3/5, but after experiencing other more rural Kazakh accommodation this is definitely a step up for the country so I have erred on the side of generosity to make it 4/5.

Room Tip: high floors can have great views
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  • Stayed November 2012, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank YBOD98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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248 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
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  • Russian first
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English first
Tel Aviv, Israel
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 25, 2012

I have stayed here on 3 separate occasions (on somebody else's account), but would never do so on my own.

I believe this is one of the last remnants of the old Soviet Intourist hotel chain. From the outside, the building is impressive -- tall and modern in design. The lobby is huge and rather luxurious, with a restaurant and dining area looking down on it from the balcony above. And, there are plenty of elevators.

But don't be fooled: while the rooms have great views of the city and surrounding mountains and the room sizes are reasonable (I stayed in three different ones), everything else is seriously sub-par. The shower curtains are too short, so water splashes on the floor. The cold water pressure is so low that you have a choice of being scalded or drizzled upon. The toilet paper and soap holders fall off their mountings.

Some of the room lights don't work. Those that do don't provide much illumination. The WIFI (free) is dodgy at the best of times. The television is small and the channel selection minimal.

At this stage, even the renovated rooms need a complete make-over. What a pity: the hotel's physical structure and very central location could make it a winner, but it's in such poor repair that it's a big loser -- one to be avoided, if possible. I wouldn't call my stays here horrible, but they come close to that.

Room Tip: Look somewhere else.
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  • Stayed November 2012, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank mike47TelAviv_Israel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Bishkek, Kırgızistan
Level Contributor
99 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed October 30, 2012 via mobile

The hotel used to be the tallest building in Almaty. Building is very old and even renovated rooms are horrible. The bathroom design is disaster. The room carpets are dirty. Lobby and the restaurant looks good but don't let the look fool you.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TROPOSHFERE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 25, 2012

I've stayed at this hotel back in 2005 - not much changed since then. Looks like the renovation in the rooms was done by staff themselves: random cable hanging from the wall, windows you can't close, hair of the previous guest around the whole bathroom and the heater, hanging on the wire, are absolutely normal here. As for the service, it is something the team at the hotel never heard of: if you are asking for a cup of tea to be brought to your room at 5:00 because you leave at 5:30 and want to have a cuppa before departure, be prepared for it to come at 5:25 and a sincere amazement when you reject it: "But I was just printing you the bill!"

Sad, sad place to avoid.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zoya_Zu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 17, 2012

We had 2 stays, both in a superior room on top of this historic building, with stunning views. Impressive hall and general look of the hotel. This brought some different touch to our (leisure) stay.

Sleeping rooms were rather small, but offered a separate sitting area. Their age could clearly be seen, but they were clean. All the needed amenities were provided, and bathroom was small too.

Central location on Dostyk avenue.

Fare was ok for Almaty.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank fereke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hythe, United Kingdom
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 17, 2012

The best thing about the KH is its location. Within walking distance of several good pubs and restaurants. It claims to be 4 star and maybe so in the Former Soviet Union (FSU), but I could not rate this more than 2.5 (or 3 on a very good day). The Wi Fi is free which is a plus.

I have stayed here a few times - mainly because of location, and I have learned to be indifferent. The breakfasts are always difficult for seating and quite frankly not worth the effort. I usually walk to a coffee shop or sit in the foyer and have a well-made cup of coffee instead. The hotel contains the Guns 'n Roses Pub/Restaurant (see Tripadvisor reviews) and also The Noodles which is a particular favourite. I am surprised this particular restaurant has not been reviewed and I am about to change that oversight.

The Barfly on the top floor (26th story) is a good place to have a drink and see the views.

Within walking distance is Shakespeare's Pub (also reviewed) as well as The Line Brew (reviewed).

I stay because of location and similar priced hotels are no better.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank steppestrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atyrau, Kazakhstan
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 27, 2012

Nothing flash but simple and comfortable. The views of the mountains are excellent and Guns & Roses (Pub-Grill) on Level 2 is always an enjoyable night. It does not claim to be 5 Star Hotel or to be one of the Multi Million Dollar Global Chain Hotels that have sprung up in Almaty over the years but it is affordable, comfortable and pleasant

Room Tip: Try to get a room above Floor 12 and on the South or Eastern Side if you appreciate your views
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  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tsdir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kazahstan

Property: Kazahstan
Address: Dostyk Ave., 52/2, Almaty 050010, Kazakhstan
Location: Kazakhstan > Almaty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#20 Luxury Hotel in Almaty
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kazahstan 4*
Number of rooms: 202
Official Description (provided by the hotel):
The four-star 26-storey hotel "Kazakhstan" is located in a picturesque location of Almaty. From the windows of the hotel magnificent view of snow-capped peaks of Trans-Ili Alatau is opening. Ecologically clean area, where the hotel is located, the heart of business and administrative center of Almaty is connected by transportation routes to any point of the city. In five-minute walk from the hotel are office buildings, schools, banks, restaurants, museums, parks, theaters and monuments. ... more   less 
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Also Known As:
Kazakhstan Hotel Almaty

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