Recently returned to Almaty and I was booked into this hotel as the one I had requested was full. Stayed two nights on two different occasions.
The hotel itself looks modern and upmarket however it wasn't.
Bed was comfortable enough but only one soft non supportive pillow per person supplied. Checked the room but no others available. Bed linen looked clean enough until I pulled the quilt up and spotted a small blood stain on top of the quilt so turned it around the other way. Not good for a hotel of this standard. No tea or coffee facilities in the room however they are apparently available on request
Breakfast the next day was a buffet however even at 8.00 am some of the food was already cold.
While i was at work my wife called and tried to order some room service for lunch where she was informed no restaurant no English so that was that. Good thing Dostyk plaza was close so she took a cab down there.
Location of the hotel is good and the staff were good though not all speak English which is not their issue after all we are visiting there country.
All in all I would not stay at the hotel again there are better value hotels available in similar locations for the same price or less.More
- Free Wifi
- Free parking
- Visit hotel website