I made the reservation less than 20 hours before check in. The reservation link clearly stated there were two rooms available at that price. We got to the hotel an hour before check in and was told the room wasn't ready which, I'm sorry but really.....hard to believe. I know rules are rules in Japan but it's the little things like this that make traveling either a pain or comfortable and this insistence on adhering to check in at 2pm at all cost made for an unpleasant experience.
- Free Wifi
- Room service