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All reviews train station nonsmoking room stayed two nights business hotel local delicacies lots of restaurants breakfast buffet is soup the hotel is clean japanese standards front desk staff shin english triangle jr deluxe taxi
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Reviewed July 27, 2017

We timed our visit to coincide with my birthday 6th May because I was born some 50 years ago in Aomori. The hotel is clean and friendly and good functional business standard rather than luxury. Location is just off the main shopping street in the heart of the old town with easy access to the train station and old harbour area. I would describe the hotel as comfortable and competitively priced which is what we needed as we took 2 rooms, (one for the kids). We had a great view over the harbour and memorial Hakodate ferry!

Room tip: North facing rooms have view over harbour
Date of stay: May 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank SilverfoxMoscow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aomori-jalcity, フロント at Hotel JAL City Aomori, responded to this reviewResponded July 29, 2017

Thank you for your stay.

Please come to Aomori again.
We are looking forward to it.

Front Desk Clerk Kudo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2017

This hotel is not good for casual/family travel. They do not have essential facilities that we always need.
There is no self service laundry that you can easily find in every hotels in Japan. We had to take our clothes to Sunroute hotel nearby to wash and dry.
They do not send our luggage. We have been in so many big and small hotel in Japan, this is the first one say NO, we had to find Yamato to forward our luggage to next destination.
Will never come back

Date of stay: July 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Thao H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2017

Booked a small double room hence the outcome was as expected, a 4 ft double bed and one feet free space. Too tired and didn't sense whether the pillow or bed is ok or not. Air refresher in the room. Two source of water, one for washing and another for drinking though I didn't use the drinking water for boiling water as I drink bottle water. The shower is great, water pressure and temperature very consistent and very clean. Breakfast is small compact and yet has many small little dishes. Reception is friendly and helpful. Luggage storage is at racks located next to reception and at open area tied with rope. 5 mins walking distance to JR station. A convenient store nearby. Didn't use the hotel internet as I have my own wifi.

Room tip: Upper floor
Date of stay: May 2017
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank Kpaventurego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aomori-jalcity, フロント at Hotel JAL City Aomori, responded to this reviewResponded May 15, 2017

Thank you for staying at Hotel JAL City Aomori this time.

I am sorry about the bed.

Come to have breakfast again.

We are looking forward to coming again.

Front Desk Clerk Nomura.

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Reviewed May 4, 2017 via mobile

We stayed in the hotel for 2 nights from 27/4/2017. Though it is not located right next to the station, it is within 5 to 6 minutes' walking distance from the station. The room is not a triple one but added with an extra bed to a twin room. Yet, it is not too crowded for 3. The most impressive is that the room has a small electric massage cushion for the waist and shoulder which is an excellent device in particular after days of walking. The staff are not quite good at speaking English but it is not a problem. They tried their best to accommodate our need. Fantastic

Date of stay: April 2017
Trip type: Traveled with friends
2  Thank Catywli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aomori-jalcity, フロント at Hotel JAL City Aomori, responded to this reviewResponded May 15, 2017

Thank you for your stay.
I am sorry I can only speak a little English.

Please come to Aomori again.
We are looking forward to it.

Front Desk Clerk Nomura.

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Reviewed January 31, 2017

We spent one night in this very comfortable hotel in downtown Aomori. It was just less than a 10 minute walk to the train station, and the excellent waterfront area (the A-Factory and Nebuta Museum are well worth a visit). The room was clean and comfortable, and most importantly, warm. We spent hours just gazing from the window as the snow fell across the city; a lovely memory. It has a slightly higher-end feel that other business hotels in Japan.

Date of stay: December 2016
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
2  Thank Jay_BKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aomori-jalcity, フロント at Hotel JAL City Aomori, responded to this reviewResponded February 2, 2017

Thank you very much for using Hotel JAL City Aomori this time.
It seems to have been a pleasant experience during your stay.
The hotel is also close to Aomori station, there are tourist information center, department stores and shopping streets around, and it is very convenient for sightseeing.
We will continue to devote ourselves to providing you with a satisfying stay.
We are waiting for you to come again.
Front Sawada

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