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“Very nice staff, very 1980s” 3 of 5 bubbles
Review of The Crown Plalace Hotel New Hankyu Kochi

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The Crown Plalace Hotel New Hankyu Kochi
Ranked #9 of 65 Hotels / Ryokan in Kochi
Los Angeles
Level Contributor
384 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
“Very nice staff, very 1980s”
3 of 5 bubbles Reviewed April 26, 2013

This is a well maintained hotel orientated toward middle class Japanese travelers. It is well located, a tram service in the street outside connects to pretty much anywhere. The staff go out of their way to be helpful.
Breakfast is served in one of the ball rooms. You proceed in and get a tray cafeteria style. They have an omelette and waffle bar, a noodle section, pastries, expresso machines etc - everything is there, its just a bit like going back to boarding school with the trays etc. There are three restaurant on site - Japanese, Chinese and European, all of good quality and value.
The staff did a good job at running the meeting we had on the ballroom.

The guest rooms let the effort down. They have the ubiquitous flat screen TV, there is a wire ethernet internet access (no charge) but no wireless. There are very few accessible power sockets. In the room, everything works but looks like a retrotrip to the 1980s.

Depending on your pricepoint and what you need, this may suit by it aint the Ritz!

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DoesNotGetOutMuch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 reviews from our community

Traveler rating
    21
    98
    44
    9
    2
See reviews for
44
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Any
English first
Manchester
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed November 26, 2011

I found this hotel to be good. My room was comfortable with all that is required by a single traveller. The room was nicely decorated with a comfortable bed. The air-conditioning cooled the room to a reasonable temperature. Everything in the room was clean and well maintained.
The hotel is very close to the castle, just near a tram stop and near an ample rang of shops.
Internet usage was available (for a fee).
The reception staff were efficient, but didn't have great English.
I would stay here again.

  • Stayed November 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JohnRocco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uppsala, Sweden
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed October 25, 2011

How this hotel has got such high ratings from other travellers is beyond me. I stayed at this hotel 20 years ago and nothing has changed except for the new flat TVs in the rooms. This was not my first choice, but as all other hotels in Kochi were fully booked, this is what was left.

But let's not forget the good things. Staff is really nice and helpful. Location is great, smack in the middle of town. The Japanese selection in the breakfast buffet held quite good quality. But thats about it. Rooms are small and old, same goes with bathroom. Breakfast is served in the gala room (!) This hotel really need to shape up. It doesn't help that they hand out all sorts of vouchers (which turned out to come in real handy). I would consider the Nikko as a possible alternative.

  • Stayed October 2011, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank FlyingPillow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Crown Plalace Hotel New Hankyu Kochi

Property: The Crown Plalace Hotel New Hankyu Kochi
Address: 4-2-50, Honmachi, Kochi 780-8561, Kochi Prefecture
Location: Japan > Shikoku > Kochi Prefecture > Kochi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 65 Hotels / Ryokan in Kochi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Crown Plalace Hotel New Hankyu Kochi 3.5*
Number of rooms: 242
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