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“Great location but rundown facilities & terrible service”
Review of Hotel Kowakuen

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Hotel Kowakuen
Ranked #36 of 88 Hotels / Ryokan in Matsuyama
Tokyo
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location but rundown facilities & terrible service”
Reviewed August 11, 2010

We stayed here for two nights in August 2010 and were disappointed. The hotel itself is located close to Dogo Onsen bathhouse and is one of the largest hotels in the area, but the facilities are rundown and the building smells of tobacco. The food was good, but service was slow. By far the worst part of our experience here was when we lost our credit card during our stay. The hotel manager was incredibly unhelpful and at one point actually accused us of trying to skip out on the bill. So much for Japanese hospitality! It was a terrible experience, and we would not recommend Hotel Kowakuen to anyone.

  • Stayed August 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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2 Thank ajfsgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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  • Chinese (Traditional) first
  • English first
  • Italian first
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Additional Information about Hotel Kowakuen

Property: Hotel Kowakuen
Address: 1-1 Dogo Sagidanicho, Matsuyama 790-0836, Ehime Prefecture
Location: Japan > Shikoku > Ehime Prefecture > Matsuyama > Dogo Onsen
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #36 of 88 Hotels / Ryokan in Matsuyama
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Kowakuen 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Kowakuen Hotel Matsuyama

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