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“Recent 3 days stay at Tokyo Dai Ichi Grand Mer”

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Okinawa Grand Mer Resort
Reviewed April 21, 2012

Am just coming back from this hotel. Staffs are very kind. They dont serve fried eggs for breakfast due to some hygiene reasons, even fried both side they dont want to do it. There were eggs everywhere in the restaurant. I spoke with Mr Toshihiro Takahashi, the F&B Manager who spoiled my very short holidays in there. He is not friendly and very cold. He is not at all fit for that job. They claimed to be a 4 star hotel but having such an F&B manager it gives an image of food court rather than a hotel. The waiters and the bartenders have a better communication skills compared to Mr Toshihiro. From his side do not expect any customised service specially when you are not japanese or if you are black!!!!
Second thing, in the morning when you are still sleeping the house keeping are cleaning outside of your room, means the corridor. They used a machine, blower or aspirator to clean the carpet which makes a terrible sound which will wake you up.
Third thing is during a certain moment of the day you cannot find anything to eat.
The pool need to clean as in the bottom there are some black spots everywhere.

Room Tip: 12 and 13th floor have a good view
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  • Stayed: April 2012, traveled solo
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3  Thank Rakesh83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 7, 2012

Reading up on the reviews, it seemed that Tokyo Dai-Ichi was kinda of a mixed bag. Some loved it while others were indifferent. Not really knowing which to trust, I booked a stay for 3 nights and my impressions were:

1. It's a pretty good hotel. Ignore the 'resort' in the name and just think of it as a hotel. It's true that they could replace the carpet in some areas but definitely not a deal breaker. Overall, the hotel was a very clean and comfortable place to stay.

2. The service & staff really are as friendly as everyone says. They can arrange a free shuttle to and from Naha airport, provide info on where to go (w/ maps, coupons, etc.) and help you with anything else you might need.

3. The buffet on the 1st floor is pretty limited in their selection but they have some pretty tasty dishes. You can definitely tell the cuisine caters to the Japanese palette so don't expect anything like the buffets in Las Vegas. However, I wouldn't recommend going there for dinner as it's quite expensive and as mentioned earlier, the choices are quite limited. Instead, you should try out the Japanese restaurant on the 2nd floor as they do have authentic and local Japanese/Okinawan dishes (which is half the reason for traveling, right?). It's also less crowded and the service is just as friendly. Price wise, it seems to be about the same as buffet on the 1st floor.

4. The Japanese style room was very nice but might seem a bit spartan if you're used to western style rooms/suites. Otherwise, the bathroom, tatami mats, futons and even the TV are almost exactly what you get in a Japanese home. (Just be sure you're comfortable sleeping on harder mattresses before booking this room.)

The biggest mark Tokyo Dai-ichi gets is that it's quite far from the touristy/scenic spots. Being located in a suburb doesn't help much either. However, since the hotel is located in Central Okinawa, one should think of Tokyo Dai-ichi as more of a center base of operations. A 30 minute drive north, south or west will land you in some amazing scenic spots, historical sites and touristy venues.

So again, don't think of Tokyo Dai-ichi as a resort but simply as a very good hotel. If you're into spas, lounges, massages and that sort of thing - there are better choices. However if you're more into traveling and exploring, I'd highly recommend the place. Also, at $150/night, it's one of the cheaper & better bang for your buck hotels around too.

  • Stayed: February 2012, traveled with friends
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4  Thank jlin583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2012

I am here for an extended stay for work and it is a very positive experience. The employees are all very friendly and many staff speak English or can direct you to someone who speaks English. The buffet meals are awesome. This resort is not close to the beach but the concierge can arrange tours for those who are interested. Many of the rooms have been renovated but some are older and in need of renovation. Some of the carpets are quite worn but the rooms and hallways on my floor have been updated. Free WiFi is available in the rooms.

Room Tip: ask for a room that has been updated
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  • Stayed: February 2012, traveled on business
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1  Thank shell1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2011

I stayed a whole week in Grand Mer Hotel and I am very pleased with the service they provided. The employees were friendly and helpful. Most of the staff speaks English and can get you a taxi to town. They also have all kinds of local tours for you to join. The restaurant offered excellent food and the spa was just perfect. The room was of fair size with a balcony and free wi-fi in room. The view from the room was spectacular, overlooking the sea. The location was great, close by the beaches and restaurants. I would recommend it to anyone looking for a decent and affordable hotel.

  • Stayed: November 2010, traveled with friends
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3  Thank lutzinch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2011

Compare to other resorts in Okinawa, this one is BIG. each room has 2 beds and 2 number of 2-3 seater sofas opposite to each other with a big coffee table, that means you can stay in the resort.
Free WIFI and a few notebooks available on 1/F.
Both Japanese restaurant are very nice, the one on G/F serving breakfast has huge variety to choose from.
Overall it was a pleasant stay.

Room Tip: Recommond Tofu for buffet breakfast.
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  • Stayed: February 2011, traveled with family
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3  Thank PrincessCaramel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2011

Overall the stay was ok. The rooms are clean but very worn. The rugs are stained and the humidity in Okinawa causes a sour smell in the rooms. I had to change rooms because of the smell in the first one. The second room was ok but everything is worn. The carpets, wall paper and furniture need to be replaced.

As far as the lobby, breakfast buffet and staff they were all great! I feel like if they fixed the carpets in the hallways and rooms, reupholstered the in room furniture, and freshened the wall paper this hotel would of gotten a much better review.

  • Stayed: January 2011, traveled on business
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2  Thank BellaCuore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2010

I spent 2 weeks in this hotel during my business trip/vacation. The employees are so nice, friendly and helpful. They really work hard to make sure your stay is an
excellent one. The restaurant was delicous and the spa was fabulous too.
Excellent view of the ocean from my room. Pool was nice. Fitness center decent.
Computers available if you don't have your own. Free internet in your room too. Many items available for checkout in your room like body pillows, fans, DVD player, etc.
I would definitely stay here again. Not too far from restaurants, beaches, etc. but you definitely need a car to get around. Parking can be challenging; you may have to park down the hill during busy times. This hotel is well worth it, especially when you consider the very affordable price. Great experience for my whole family.!

  • Stayed: June 2010, traveled on business
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2  Thank Gamms98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Okinawa Grand Mer Resort

Address: 2-8-1 Yogi, Okinawa 904-2174, Okinawa Prefecture
Phone Number:
Location: Japan > Kyushu-Okinawa > Okinawa Prefecture > Okinawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 9 Hotels / Ryokan in Okinawa
Price Range: $87 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Okinawa Grand Mer Resort 4*
Number of rooms: 300
Official Description (provided by the hotel):
Located in the center of Okinawa only minutes away from Koza-the biggest music / entertainment district on the island.It's location is also ideal for easy access to Naha City and also the Churaumi Aquarium in the North.It is the city of entertainment where you can experience the true Okinawa with restaurants,artists and performances such as the traditional Eisa Dancers.We have the Conbention Center,indoor & Outdoor Sports facilities & Stadiums,Conference / Seminar facilities as well as indoor and outdoor Music Event facilities all within a short drive from here. ... more   less 
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Also Known As:
Tokyo Dai-Ichi Hotel Okinawa Grand Mer Okinawa

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