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“Good clean sensible hotel”

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DoubleTree by Hilton Hotel Naha
Ranked #12 of 111 Hotels / Ryokan in Naha
Certificate of Excellence
Reviewed October 12, 2013

Hotel is well located in a quiet area that is not too far from airport and shopping district. Train station is right at the doorstep too. Good internet facility and breakfast was sufficient. Good idea to give a cookie to the guest upon checking in - absolutely delicious.

  • Stayed: October 2013, traveled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Lin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Naoki Oto - General Manager at DoubleTree by Hilton Hotel Naha, responded to this reviewResponded October 14, 2013

Thank you very much for staying with us at the DoubleTree by Hilton Naha, and thank you very much for taking your valuable time to give us your thoughts.Glad to hear that you enjoyed our breakfast and our popular cookie at check in!We value our customer’s opinions about us to serve you in any better way. So should there be anything that we can do to make your stay more comfortable and enjoyable, please let us know.
Thank you for your great comments and we look forward to welcoming you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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288 - 294 of 1,140 reviews

Reviewed October 11, 2013

This was a very clean Hotel with excellent staff. All were friendly and helpful. Room was clean and the wireless worked great. The breakfast service was a highlight with a cool combo of both American and Oriental offerings on the buffet.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton
Thank Mark V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Naoki Oto - General Manager at DoubleTree by Hilton Hotel Naha, responded to this reviewResponded October 14, 2013

Thank you very much for staying with us at the DoubleTree by Hilton Naha, and thank you very much for taking your valuable time to place comments for us.
It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs about proud friendly staffs. We truly thank you for your nicest We here at the DoubleTree by Hilton Naha looks forward to welcoming you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2013

Two week business trip to Naha, Okinawa, Japan. I stayed at the Doubletree. Easily accessed from the airport on the monorail at Asahibashi Station (#6) or by taxi. Room is small but very comfortable and clean and quiet. Restaurant is nice, good food, somewhat small menu selection but everything I tried was very nice. Hotel staff is very friendly and helpful.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton
Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Naoki Oto - General Manager at DoubleTree by Hilton Hotel Naha, responded to this reviewResponded October 14, 2013

Thank you very much for staying with us at the DoubleTree by Hilton Naha, and thank you very much for taking your valuable time to provide your feedback on Tripadvisor.
It is our greatest pleasure to know that you have enjoyed your stay, and we truly appreciate your kindest comments.We value our customer’s opinions about us to serve you in any better way. So should there be anything else that we can do to make your stay more comfortable and enjoyable, please let us know.Thank you once again, and we look forward to welcoming you again to the DoubleTree by Hilton Naha in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

This hotel is about 10 minutes from the airport which was convenient since the car rental was closed at arrival. There are a few places to eat and drink if you want to experience local food. We walked around had dinner and drinks. Our stayed was excellent and would recommend to anyone needing to stay closed to the airport. Customer services was a big plus.

  • Stayed: September 2013, traveled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Carmelo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Naoki Oto - General Manager at DoubleTree by Hilton Hotel Naha, responded to this reviewResponded October 7, 2013

Thank you very much for staying with us at the DoubleTree by Hilton Naha, and thank you very much for taking your valuable time to give us your thoughts.
I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future.
We here at the DoubleTree by Hilton Naha looks forward to welcoming you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013

Okinawa, Hilton Doubletree
This Hilton, in Naha, is in a great spot. The monorail is just meters away and taxis can
easily be hailed from the main street.
Around the corner and down the street was a convenience store which I visitied for my
lunch fare and snacks. (As with all convenience stores inTaiwan, it is replete with great
Western and Asian foodstuffs, every kind of coffee, and every kind of beer. Can't do
without 'em!)
At check-in we were given a big, warm chocolage chip cookie - which was good enough
to become addicted to.
Our room was fairly large, with big comfortable beds.
(There is generally less space in these rooms than in most Western hotels, though they
try to include all the necessities for travelers. Therefore, the water cooker and cups, the
dryer, the magazines, the robes, etc. all tend to create clutter on the tables. I tend to tuck them away somewhere, while always being grateful for the hotels' customer-care.)
We ordered room service as soon as we got in and it was very fast, and served with a
smile. I got the best hamburger I'd had in a long time.
The staff is very well-trained, well-mannered and they speak English.
The breeakfast buffet is quite complete with international fare. There's a cook to make fresh
omelets as well. Be aware that the are certain hours when it's so crowded that the guests
can barely manoeuver around each other, but the restaurant staff is very quick and
helpful.
And what a relief to have free WIFI up in the rooms! (Not as common in Japan as you might
think.)

  • Stayed: September 2013, traveled on business
    • Value
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1  Thank DZEBORAH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Double Tree by Hilton Naha at DoubleTree by Hilton Hotel Naha, responded to this reviewResponded September 30, 2013

Thank you very much for staying with us at the DoubleTree by Hilton Naha, and thank you very much for taking your valuable time to place comments for us.
I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future.
I'm glad to hear that you enjoyed your stay and we look forward to welcoming you back in the not so distant future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013

Lobby staffs are very kind and the security of this hotel is fine enough, but seems the cleaning ladies are a bit relaxing because here is Okinawa? So I wish they are able to work much faster and better than now... And about the breakfast, actually the taste of Okinawa food in other cheep restaurants are much much better than this hotel's breakfast. Fruits, dailies, Breads coffee and tea... they are fine, however I do not recommend the Okinawa food of breakfast in this hotel.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Yuki I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Naoki Oto - General Manager at DoubleTree by Hilton Hotel Naha, responded to this reviewResponded September 30, 2013

Thank you very much for staying with us at the DoubleTree by Hilton Naha, and thank you very much for taking your valuable time to place comments for us.
It is our greatest pleasure to know that you have enjoyed your stay.
We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff.
Your comments relating to breakfast is valuable and taken up for future reference.
We here at the DoubleTree by Hilton Naha looks forward to welcoming you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2013

For a price a little higher, the twin room that we stayed at was much larger than other Japanese hotels in the price range (For example, the JAL City Naha). Very close to the bus terminal and monorail. Walking to the Kokusai-tori area is a bit far, making dining and shopping a little inconvenient, but it's an acceptable 10 min walk for us.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank ziggy_lee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Naoki Oto - General Manager at DoubleTree by Hilton Hotel Naha, responded to this reviewResponded September 30, 2013

Thank you very much for staying with us at the DoubleTree by Hilton Naha, and thank you very much for taking your valuable time to give us your thoughts.
We value our customer’s opinions about us to serve you in any better way. So should there be anything else that we can do to make your stay more comfortable and enjoyable, please let us know.
Thank you once again, and we look forward to welcoming you again to the DoubleTree by Hilton Naha in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Naha

Address: 3-15 Higashimachi, Naha 900-0034, Okinawa Prefecture (Formerly Hotel Solvita Premier Asahibashi)
Phone Number:
Location: Japan > Kyushu-Okinawa > Okinawa Prefecture > Naha
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#4 Luxury Hotel in Naha
#8 Romantic Hotel in Naha
#10 Family Hotel in Naha
#11 Business Hotel in Naha
Price Range: $103 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Naha 4*
Number of rooms: 228
Official Description (provided by the hotel):
DoubleTree by Hilton Naha is centrally located in Naha along Route 58, approximately10 minutes from Naha Airport by car or monorail. Nearby are many corporate offices such as the Okinawa Convention Bureau, Ryukyu Bank and Okinawa TV Broadcasting. Our full-service hotel in Naha is also convenient to historic attractions such as Shuri Castle, the Okinawa Peace Memorial and Okinawa Prefectural Museum. Walk 10 minutes to Kokusai-dori, the city center with numerous shops and restaurants. *In Okinawa, there are two DoubleTree by Hilton hotels, Higashi-machi & Shuri. Please make certain of the property of your choice. ... more   less 
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Also Known As:
Solvita Premier Asahibashi Naha
DoubleTree By Hilton Hotel Naha Okinawa Prefecture

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