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“great customer service! super tiny room”

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Super Hotel Naha Shintoshin
Ranked #51 of 110 Hotels / Ryokan in Naha
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“great customer service! super tiny room”
Reviewed November 11, 2013

booking this room i knew that the room was going to be tiny, since most business hotel in japan is very small. but hands down japan gives exceptional customer service and this hotel is no less. the front desk attendants were extremely friendly and very professional. the room was very clean and when they came to clean the room each day they did a great job. it is very close to all shopping in naha and getting a cab is just a walk away. and they had wifi which i was able to FaceTime my boyfriend back home so that was very useful. for the value i say this hotel wasn't bad at all. only complain i have was it was tiny, but everything is japan in tiny so with that i have no complaints really. if I'm on a budget i would definitely stay here again.

Room Tip: take advantage of the free breakfast, it definitely helped me get the day started
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bullterrierlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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124 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Any
English first
Macau, China
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed April 11, 2013

I stayed in Super hotel for 2 nights in Super Hotel in my trip on March. I booked a double room with loft bed total 3 people.

The room is too tiny for 3 adults but clean and tidy, the bed is comfortable. With such low price the quality is above expectation. Breakfast is traditional Japanese breakfast, and the coffee vending is free of charge during breakfast hours.

For communication, there's a staff who can speak mandarine, but English is a bit difficult.

I deducted some points for the location, it is NEAR to the monorail station, but with no roof it was a bit hard to go there in a heavy rain with heavy luggage.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Yaiko0419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
58 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed June 9, 2008

We chose this hotel because of its proximity to Omoromachi monorail station (3 minute walk) and downtown Naha. We arrived on an evening flight and the car rental place was closed for the day. The hotel is located right next to the Duty Free shopping mall where we picked up our rental car the morning after we arrived.

The hotel room was small and super compact but if you're travelling light it's not that bad. My husband and I had a queen-sized bed that was really a bunk bed because it had a upper level for a single person (like a kid). If you are planning to bring a huge 29 inch suitcase you won't have enough floor space to open it on the floor but if you have an overnight bag or a small suitcase (carry-on size) that's fine.

There was a TV, coffee maker, hair dryer, shampoo/shower cream, toothbrush, towels, slippers and even a bathrobe in the room. There were places to hang your clothes as well. The bathroom was super small but there was even a bathtub/shower.

My husband's 5 ft 11 inches and only one of us could move around in the room. I would say the hotel is really place where you would just sleep. You couldn't ask your friends to hang out with you in your room.

However, there is a restaurant on the ground floor next to the check in desk where you can sit at a table and chat with your friends. There's also free internet with computer terminals.

If you stay at this hotel be prepared to spend your day outside.

  • Liked — location and cleanliness
  • Disliked — super small bathrooms
  • Stayed June 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank Woodai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super Hotel Naha Shintoshin

Property: Super Hotel Naha Shintoshin
Address: 4-16-27 Omoromachi, Naha 900-0006, Okinawa Prefecture
Location: Japan > Kyushu-Okinawa > Okinawa Prefecture > Naha
Amenities:
Hotel Style:
Ranked #51 of 110 Hotels / Ryokan in Naha
Price Range (Based on Average Rates): $
Hotel Class:3 star — Super Hotel Naha Shintoshin 3*
Number of rooms: 90
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Also Known As:
Super Hotel Naha Shintoshin Okinawa Prefecture

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