We stayed for one night at the beginning of Golden Week. Our room was Regular Twin Room on a no-smoking floor. We have stayed at My-Stays hotels throughout Japan, and are typically more than satisfied with the standard provided for the price paid. However not in this case.
The modern front desk and check in area belies an all too drab Japanese Business hotel room in need of an urgent upgrade. The wood on the tables, and desks are worn and chipped. There was dust from the ventilation duct clearly gathering on the wall. The bed duvet was still a winter type, and the air-con was set to fan, so the room was unbearably hot. When I opened the window , smoke from the smoking floor billowed up. But worst was the cleanliness of the carpet. It was sticky and there was a clear stain visible. Such lack of cleanliness is very rare in Japan.
Rather than complain, we simply put a towel over it and attempted to sleep. Not what one had planned after
3 flights to get to Kyushu. The My-Stays Chain need to up their game and invest in an upgrade, improved air-con, and better housekeeping protocols.More
- Free Wifi
- Visit hotel website