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All reviews japanese tatami room nice hot spring train station yukata english bath dinner ryokan onsen
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1 - 6 of 252 reviews
Reviewed August 29, 2018

i have been in beppu for 5 nights and i stayed at shiragiku. i did bed and breakfast plan and it was perfect to discover beppu for lunches and dinners.
the hotel was perfect and the staff super welcoming. less than 10 minutes walk from beppu station, it's in the perfect location to have a wonderful view from the top breakfast hall and enough close to move around the town by feet. the private grand bath has indoor and outdoor with all the needed amenities. the best for relax. when i'll go back to beppu, i'll go here again.

Room tip: i think that all the room are enough big
Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank cantaro_san
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2018

I loved my stay here. It was wonderful to stay in a ryokan with excellent service. The restaurant served an authentic Kaiseki meal. While dining, my room was prepared for sleeping. Before going to bed, I enjoyed a bath in the hotel's onsen. I enjoyed an authentic Japanese experience here.

Date of stay: May 2018
  • Trip type: Traveled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2018 via mobile

We felt so welcomed in this hotel and love that they don’t have straight meal time lot so we
could relax and enjoy meals. Food is excellent, lovely staff, one of the hot spring is a bit smaller but the other one much bigger is really nice.
Staff from bell desk, front desk, restaurants to shop staff, all are friendly and helpful. I would recommend to my friends

Date of stay: March 2018
Trip type: Traveled with family
2  Thank Ty2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2018

Around 10 mins walk from the train station. Hotel staff can speak English and they are polite. The room is nice and comfortable. Their hand made manual is lovely, showing the nearby shops and sightseeing attractions. Hotel provides hot spring for hotel guests which is a good experience.

Date of stay: January 2018
Thank W T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelShiragiku, 営業ディレクター at Hotel Shiragiku, responded to this reviewResponded January 31, 2018

Thank you for staying at our hotel. And we are very pleased that you praise the staff and service. If you have the opportunity to come back to Japan again, please visit Beppu Onsen. We are looking forward to seeing you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2017 via mobile

Such a shame that we arrived in late night so we could spend in hot spring only an hour because it closes at 12pm. Their staff are very helpful and nice. One of them ran out to help us took a photos. ^^ This is a good experience staying in ryokan and yukata wearing.

Date of stay: August 2017
Trip type: Traveled with family
Thank MayWorawat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelShiragiku, 広報担当マネージャー at Hotel Shiragiku, responded to this reviewResponded December 17, 2017

Thank you for staying at our hotel. Because there is time to carry out maintenance, our hotel's hot springs will close at 24:30. If you have a chance, please stay at our hotel again. thank you very much!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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