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Reviewed May 10, 2015

We decided not to stay in a Kumamon bear themed room and instead had a standard twin. The room was a little dated and basic, however, it was more than adequate and comfortable. Breakfast was plentiful, offering both Japanese and Western items. Staff were friendly and helpful and nearby there is both a Family Mart and 7-11 store. We would be happy to stay here again if in Kumamoto.

Date of stay: April 2015
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank P4lin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
三井ガーデンホテル熊本, 支配人 at Mitsui Garden Hotel Kumamoto, responded to this reviewResponded July 9, 2017

Dear Sir / Madam,

Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us:
and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.
Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us.

Mitsui Garden Hotel Kumamoto
Front Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2015 via mobile

Within easy walking distance of the river on one side and the tram stop for the castle on the other. Clean comfortable room ( albeit small for a westerner and his wife ) with the added bonus of an extensive buffet breakfast. Helpful staff, too. Certainly to be recommended in its price range.

Date of stay: March 2015
Thank robinb607
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
三井ガーデンホテル熊本, 支配人 at Mitsui Garden Hotel Kumamoto, responded to this reviewResponded July 9, 2017

Dear Sir / Madam,

Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us:
and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.
Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us.

Mitsui Garden Hotel Kumamoto
Front Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2014

I stayed at this hotel because they have Kumamon room. Room is not expensive compare to other hotel with special theme room. Room was ok, but i felt hot during mid night and not sure air-cond working properly. Convenience location, close to major shopping area. Will stay again if i travel to Kumamoto again.

Date of stay: February 2014
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank rabbit_bb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
三井ガーデンホテル熊本, 支配人 at Mitsui Garden Hotel Kumamoto, responded to this reviewResponded July 9, 2017


Dear Sir / Madam,

Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us:
and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.
Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us.

Mitsui Garden Hotel Kumamoto
Front Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2014

The Mitsui Garden Hotel In Kumamoto is an excellent place to stay. The rates are very reasonable. The Hotel staff is very friendly and helpful and the hotel and rooms are modern and looks like a first class hotel. They have an excellent breakfast buffet with many items to choose from western style to Japanese style, This hotel is a short walk to the shopping arcade where you can find stores and restaurant's of every style and kind.

Room tip: Single Rooms are small compared to Western rooms but was quite comfortable and roomy enough for a single traveler. This hotel also offers smoking rooms on certain floors.
Date of stay: September 2014
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
5  Thank William S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
三井ガーデンホテル熊本, 支配人 at Mitsui Garden Hotel Kumamoto, responded to this reviewResponded July 9, 2017


Dear Sir / Madam,

Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us:
and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.
Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us.

Mitsui Garden Hotel Kumamoto
Front Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014 via mobile

This is a well located hotel less than 1000 yen cab ride from the train station Its close to the tram to the castle, which is also in easy walking distance if you like to walk. It is also close to a major shopping area which is covered which is nice if it's raining.

The breakfast is buffet style with lots of options including bacon and eggs ad well as more traditional Japanese fare. Our room was a small double which was adequate for our one night stay, but was pretty tight for the two of us. The staff was very accommodating and very professional Would definitely recommend this hotel again.

Date of stay: March 2014
Trip type: Traveled as a couple
1  Thank RonM798
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
三井ガーデンホテル熊本, 支配人 at Mitsui Garden Hotel Kumamoto, responded to this reviewResponded July 9, 2017


Dear Sir / Madam,

Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us:
and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.
Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us.

Mitsui Garden Hotel Kumamoto
Front Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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