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“Excellent Value and Very Helpful Staff”

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Richmond Hotel Kagoshima Kinseicho
Certificate of Excellence
Matsumoto, Japan
1 review
“Excellent Value and Very Helpful Staff”
4 of 5 bubbles Reviewed April 3, 2014

During my first to Kagoshima I was fortunate enough to stay at the Richmond Hotel Kagoshima for 5 days. The room was very spacious and comfortable. As a norm Japanese hotel rooms tend to be on the smaller side, not so at the Richmond hotels.

As it was only my second time to visit Kyushu, the hotel staff were extremely helpful and friendly in providing with much need advice and assistance for my travel and sightseeing plans. The hotel has a great location which travelling around the city very easy and perfect for enjoying the lovely delights of Kagoshima city.

It also has great showers and when requested I got a room with a wonderful view of Sakurajima.

A wonderful experience overall.

Room Tip: Ask for a room with a view of Sakurajima and if you new to the city, the staff have some excellent a...
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  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Duende2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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396 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed March 28, 2014

This hotel is within walking distance to the shopping, nightlife and restaurants of downtown Kagoshima as well as the ferry departing for Sakurajima. We were very pleased with the convenient location and the well-designed (but small and rather stuffy) double room which served as our base for two days. We stayed at another Richmond previously and both hotels shared the same look and feel - good layout, efficient, clean, excellent wi-fi in room, rather clinical. We requested in advance for a room with Sakurajima view and the hotel obliged! Parking was an additional 1000yen per day but we felt it was reasonable given its city centre location where space is a premium.

Just one concern: There was no safe in the room, so we had to place our valuables and passports at the reception. The desk clerk merely wrote our details on an envelope and took our stuff, telling us that he would put everything in the hotel safe. Although this is Japan, we felt that the hotel should adopt a less nonchalant approach to the valuables of its guests ... or provide in-room safes.

When we were checking out, the hotel took a instant photo of us, mounted it on a small card with good wishes and a photo of Sakurajima, and gave it to us as a souvenir. We thought this was a very nice touch and ended our stay on a very pleasant note.

Room Tip: Ask for a room with volcano view!
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Proxymojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed March 24, 2014 via mobile

Easy access to everywhere from this hotel. We arrived from Kagoshima (not Kagoshima Chuo) station about 15 minutes easy walk along the tramline. The hotel is right on the edge of the city shopping area without being right in the middle of it. This hotel is not to be confused with the other Richmond hotel with is in the 'busy' arcade! The hotel is also about a 15 minute stroll to the ferry terminal for Sakura jima.

Breakfast is JPY1000 and consists of a choice of 1 of 4 'main' dishes plus the buffet and drinks which is adequate.

The room was quite spacious but far too 'warm'. The heat could not be turned down. This was really the only negative about the hotel.

Check in and check out is completed via a kiosk in the lobby, with an English option! Extremely easy to manoeuvre.

A good stay!

Stayed March 2014, traveled as a couple
Helpful?
1 Thank NotYourTypicalAussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 15, 2013

We chose this hotel firstly because it was near the ferry terminals (10mins walk to the terminals to Sakurajima/Yakushima). It was also near the city tram stop. Price paid was 9500yen for a twin room. The rooms were really huge with humidifiers. On the downside, the room was too warm that we had to open the windows, there seemed no other way to change the aircon settings.

Room Tip: Ask for a room facing Mt Sakurajima.
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Evo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed October 23, 2013 via mobile

Best thing about this hotel is that it is located near the ferry port and right on the edge of the downtown action. Stayed 3 nights - initially had room with view of a solid wall of adjacent building. On request were moved up to view of top of building and glimpse of ferry port. Facilities adequate and overall environment pleasant. English was limited but didn't matter as we were able to navigate Kagoshima using a mix of taxis trams and buses. The overall visit was great

Stayed October 2013, traveled as a couple
Helpful?
Thank lhi2i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 21, 2013

Richmond Hotel is exactly what one would expect: the rooms are clean, the stuff is very professional, the facilities in excellent state.
The one big disappointment was the luck of free parking. We paid 1000¥/night to park our car in a car-park that was part of the building!

Room Tip: Ask for a room with a view of Sakurajima and get up in the morning to see the sunrise!
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank El C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu
Level Contributor
303 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed August 14, 2013

Our family stayed here for two nights and chose this hotel because of its convenient location to the ferry as we took a trip to Sakurajima as well as Yakushima Island. The rooms were medium sized by Japanese standards and very reasonable. The hotel serves a nice buffet breakfast downstairs for $10.00. There is a shopping arcade across the street and transportation by way of taxis, bus and trolley are right outside the hotel. The staff was very helpful and we stored our luggage for a day after checkout while we visited Yakushima Island. The staff was also able to locate an excellent driver for a day trip we took to Kaseda. Gracious staff, quiet hotel. It was a no frills outfit but clean, adequate and well situated. We would return and stay again on our next trip.

Its about t ten minute cab ride to the Amu Plaza- larger shopping area where there is a ferris wheel to view the city and many shops and restaurants.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sharkisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Richmond Hotel Kagoshima Kinseicho

Property: Richmond Hotel Kagoshima Kinseicho
Address: 5-3 Kinseicho, Kagoshima 892-0828, Kagoshima Prefecture
Location: Japan > Kyushu-Okinawa > Kagoshima Prefecture > Kagoshima
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #5 of 80 Hotels / Ryokan in Kagoshima
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Richmond Hotel Kagoshima Kinseicho 3.5*
Number of rooms: 220
Official Description (provided by the hotel):
Parking: 32 ... more   less 
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