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“Spacious rooms - incredibly helpful staff”

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Hotel Nikko Fukuoka
Ranked #2 of 187 Hotels / Ryokan in Fukuoka
Certificate of Excellence
New York
Level 3 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Spacious rooms - incredibly helpful staff”
Reviewed March 17, 2011

This hotel is 2 blocks from Hakata station - can't get any better. The room was quiet, spacious and clean.

What stood out for me with this hotel was the excellent service at the front desk.

First, we wanted to go to a particular restaurant, but didn't know if it was open - the concierge called up multiple locations and finally found one that was open, made a reservation, then directed the taxi to the place. This might be standard service in Japan, but something I definitely was not expecting at a hotel less than 5 stars.

Second, my fiance and I were unfortunately in Japan during the recent earthquake, tsunami and nuclear radiation crisis. We decided in the middle of the night that we needed to head back home and the front desk was able to assist us through about 3 hours of arrangements to help us cancel our hotels throughout the rest of the trip. They helped us connect to our airline hotlines and assisted in Japanese where necessary. Considering we were checking out that day, they had no incentive to help us out, but really went above and beyond to help us with anything we needed. HUGE THANKS!

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank meganci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,165 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Beijing, China
Level 6 Contributor
222 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed December 14, 2010

Good location in the heart of the city, you won't regret to choose this hotel.
I have been impressed by the service quality as soon as you enter the hotel lobby. Good lobby lounge for a drink and relax if you are in town for shopping.

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank voyageurautourdumond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nerja, Spain
Level 6 Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed August 23, 2010

We never stayed at the hotel, we have our own place in Fukuoka, but we went there for the Japanese teppan-yaki restaurant Icho on the second floor. Resevation in advance is recommended.

The decor is tasteful and very Japanese. Seating by tables, (western style chairs), or several bar style round the stoves and grill tables where the chefs do their magic. If you are interested in cooking and food in general I recommend the latter seating. We had beef sashimi, fried goose liver with mushrooms, fried sweetbread in a wine and cream sauce and saga beef with various vegetables, then desserts. All was soo good and such a joy watching it being prepared in front of you. The saga beef was just to die for.

It was a week day and the restaurant was almost full; hotels guests, business people and regulars who just come, often alone, for the food. It is not a cheap place, but really excellent food and good value for me for that special occasion. Menus in English too and staff who speak different languages since it is an international hotel. A great place to (first?) experience high class teppan-yaki.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank DecemberSix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cavite City, Philippines
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 26, 2010

excellent location and services...i woke up late for my departure, hotel have it arranged and arrived home same day

Stayed January 2007, traveled on business
Helpful?
4 Thank grgador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kota Kinabalu, Malaysia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 29, 2009

The hotel is just right in front of the Hakata sub-station (eki), the room is spacious, the hotel staff is helpful and the breakfast is good. Only 10-15 minutes walk to the Yatai.

  • Stayed December 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank huibee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
443 reviews
220 hotel reviews
common_n_hotel_reviews_1bd8 271 helpful votes
Reviewed October 25, 2009

This is an above above average hotel with mostly attentive staff. The rooms are slightly dated looking and have occasional wiffs on smoke, but seems clean and well cared for. Bathrooms (as normal in Japan) on the small side. Laundry worked well. Dining in the French style banquet restaurant across the road was excellent. Breakfasts in the 2nd floor western style restaurant were chaotic with staff not coping well and food running out. Seems need for sharper management there without doubt. Food was adequate. Good internet ion rooms, but not all rooms based on reports from other residents. As others have mentioned it is very convenient to Hakata station, being 5 minutes walk down the street.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TechnoProf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mclean VA
Level 6 Contributor
140 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed September 13, 2008

How delightful to enter off a busy street into this vast marble lobby and be greeted by an attentive desk staff and other equally attentive staff . There is a lovely tea/coffee shop just off the lobby. Our room was a deluxe queen and was quiet and spacious. It was well appointed including a flat screen TV, DVD player in a drawer below and the safe was also conceled in a drawer. The marble bathroom contained the luxurious "washlet" toilet and a comfortable bath. On the mezanine level, there are an assortment of restaurants. One, called Serena, serves a wonderful breakfast buffet with Japanese and western choices and on some nights a dinner buffer which was very busy on the night we ate there. We really enjyed it. There were many families there. We also had one dinner in their chinese restaurant which had beautiful service. I highly recommend the Nikko.

  • Liked — spacious, comfortable room
  • Disliked — No complaints
Stayed August 2008, traveled as a couple
Helpful?
Thank myjourney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Nikko Fukuoka

Property: Hotel Nikko Fukuoka
Address: 2-18-25 Hakata Ekimae, Hakata-ku, Fukuoka 812-0011, Fukuoka Prefecture
Location: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka > Hakata Station , Gion Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 187 Hotels / Ryokan in Fukuoka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Nikko Fukuoka 4*
Number of rooms: 360
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