This hotel is 2 blocks from Hakata station - can't get any better. The room was quiet, spacious and clean.
What stood out for me with this hotel was the excellent service at the front desk.
First, we wanted to go to a particular restaurant, but didn't know if it was open - the concierge called up multiple locations and finally found one that was open, made a reservation, then directed the taxi to the place. This might be standard service in Japan, but something I definitely was not expecting at a hotel less than 5 stars.
Second, my fiance and I were unfortunately in Japan during the recent earthquake, tsunami and nuclear radiation crisis. We decided in the middle of the night that we needed to head back home and the front desk was able to assist us through about 3 hours of arrangements to help us cancel our hotels throughout the rest of the trip. They helped us connect to our airline hotlines and assisted in Japanese where necessary. Considering we were checking out that day, they had no incentive to help us out, but really went above and beyond to help us with anything we needed. HUGE THANKS!
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