The hotel's location in Reisen-machi, conveniently between the two transport hubs of Hakata and Tenjin is excellent. As others have mentioned, the subway station is a stone's throw, as are many of the major bus routes, which go through Tenjin. It's also easy to walk if you have the energy. There is a Family Mart convenience store attached to the hotel, which is great for late-night snacks or anything else you need. In the area are some nice restaurants and across the road is a Thai massage place.
Like many Japanese hotels, the check-in time of 3pm is strictly enforced. Staff are happy to take your luggage, but you can't do early check-in. Another inflexible policy is that they won't give 2 room keys (ie one for each guest), so common in other hotels around the world. Instead, you need to keep the key at reception if you're going out separately to your companion.
Rooms are small but the space is very intelligently designed. Separate space for luggage storage, hanging clothes and sleeping. Looks more spacious than it is so you don't feel claustrophobic. We were on the 4th floor, and sleep quality was very good, save for the faint sound of footsteps going up and down the stairs near our room.
One weird thing-- we displayed the "do not disturb" sign on our door but still every day we slept in, we were called at midday asking us if we wanted our room cleaned. What does "do not disturb" mean if not that? These calls woke us up (hey, we're night owls on holiday, we like to sleep late) which was very unwelcome.
On the mornings we were up in time, we had breakfast. Nice mixture of Japanese and western options. As vegetarians, we didn't have the complimentary noodles at night.
There is free wifi on the ground and spa floors, but to access it, you need a password which will be emailed to you. If you're not a local with email on your phone, it would be hard to access this password. At least there are 2 PCs in the lobby which are free to use.
The Japanese spa is fantastic, and I think this is the best thing about this hotel. It's definitely why we chose it. The women's bath has a special security code which changes daily and you get from reception. Nice branded shampoo, conditioner and body soap provided. There is also a sauna in the bath area.
Also on the spa floor are drink vending machines, a TV room where you can relax and a shiatsu massage service. Very nice. Everyone was wearing the weird pyjamas mentioned by other reviewers, but I didn't like the fabric or ugly brown colour so I wore my own stuff.
Staff were polite and did their job but no more. For instance, we had to hail our own taxi even though they were not busy and we had a loooot of luggage to take with us. No big deal, as taxis are plentiful in Fukuoka, but don't expect to be waited on hand and foot. I speak Japanese but it looks like the staff were able to use English to speak to international guests.
We felt the hotel gave very good value for money, especially with the great deal we got on Rakuten. Would definitely recommend to all travellers.
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- Also Known As:
- Dormy Inn Hakata Gion Hotel Fukuoka