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“Excellent location, but...” 4 of 5 bubbles
Review of Super Hotel Lohas JR Nara-eki

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Super Hotel Lohas JR Nara-eki
Ranked #2 of 63 Hotels / Ryokan in Nara
Certificate of Excellence
Vermont
Level Contributor
576 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 706 helpful votes
“Excellent location, but...”
4 of 5 bubbles Reviewed May 26, 2014

(Note: please read to the end for booking tips.)

You didn’t even have to set foot on the pavement of Nara to get to JR Super Lohas Hotel Nara. Just hang a right past the second floor ticketing windows, up a slight ramp, and into the hotel, or more properly into one of the two access points (the other is down a floor at ground level) to the hotel via an elevator which carries us to the lobby on 4. There we discover to our dismay that a very great many other tourists from all over the world have figured out that this hotel is a good choice (it’s all TripAdvisor’s fault), and all are waiting to check in. 

Lohas has a sort of industrialized system to handle the mobs: preliminary welcome and vetting by a greeter, then passed through to the multilingual check-in staff, then turned over to a sort of concierge for an obligatory orientation session which does drag on, for ten minutes at least.  We’re lectured about details ranging from the use of the no-key, password door locks to the hours when the onsen is available and for which sex, to the breakfast timings, and a great deal of other info. The housekeeping routine is explained in detail - choose which days you want the room to be cleaned (which in fact amounted to a lick and a promise at best, until we raised the issue) get instructions about leaving your towels outside the room on the days it’s not cleaned and receive a bottle of mineral water as a gift for each day of no cleaning. [Other strange “gifts” - if you return the provided toothbrush, you get a cookie; if you are a woman you may select five (count them, five) items from the amenities cart. (We stayed five nights - am I allowed only 5? Of course, the included breakfast was a boon. Arriving at the dining room early is recommended - it gets crowded quickly. Arrive before opening and there is a line waiting at the door, late and there may be no seats. Food never seemed to run out. Pastries and breads were excellent; cold dishes OK; slow cooked meat options not so good; soups from the dispenser varied in quality; drinks available from the coin machines - not great, but free during breakfast. During our five day stay the options rotated but reappeared after a day or two]

After the preliminary information, we were shepherded into the pillow and yukata room to select from a sort of bookcase wall of pillows of every imaginable sort and possibly pick up a yukata of a different size in case the standard ones provided in the room don’t fit.  At which point we rally sufficiently to assert ourselves and declare the idiocy of grabbing either pillows or yukatas now without knowing what’s been provided in the room.  And we are sent away to our room with only a slight stiffening of the pleasant demeanor of the concierge, who later proves quite friendly and useful. 

Finding in the room that he was right all along – the factory knows.  The only provided pillow is a six foot wide monster filled with rice hulls or buckwheat husks or some such (the Japanese are uncommonly fond of these rock-solid things that make scratchy noises whenever you move your head).  No doubt the factory concierge is right about quickly selecting our pillows, too, as they were going fast with the invading mob of tourists. Later we discovered that the distaff half needed a smaller yukata as well.

Back then to assess the room, our smallest on this trip.  It’s given as 300 square feet in the lit, but one has to subtract from that an unusually large bathroom and generous entrance hall.  If the actual bedroom exceeds two hundred square feet by much we’d be very surprised.  For once, however, the room is well thought out.  This hotel has stripped things down to a bare minimum.  There is no closet, only a rack on the wall with four hangers.  There is a queen sized bed stuck into a corner, a narrow desk stretching from wall to wall opposite with fridge beneath, a desk chair, and that’s it.  Because there’s so little furniture, there’s ample floor space to open a large rollaboard suitcase at the foot of the bed, another tucked in the corner at the other end of the desk, small bags laid open atop the desk, and still plenty of room to set up computer and tea boiler.  Clean and spare and workable, with a window (with a solid panel that slides shut to block light completely).

After the initial shock of check-in and the surprise at how snug this room is (we had just come from a room in Marugame that would do for a tennis court if it had a higher ceiling), we come grow fond of it.  Good thing, as it was our cubby for five nights.

Booking specifics: We wanted a twin rather than a double since the twins are much larger. All the non-smoking twins were either booked or not on offer even though we were making our reservation many months prior to our arrival. We booked the room through the hotel’s English language website. Afterwards, we found their Japanese website offered a 30 day advance booking discount for the weekday nights (this was not offered on their English website). This amounted to about a ¥3480 savings - not huge, but noticeable. Rakuten had the discount price only for one of our five nights.

Room Tip: The doubles are quite small. The twins look to be a better choice but they are hard to come by.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank hfot2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOHAS0313, 支配人 at Super Hotel Lohas JR Nara-eki, responded to this review, August 23, 2015
Natural hot spring Thank you for staying in super hotel LOHAS and JR Nara station.

We look forward to it, and we're expecting to mix for you again.

If I come to Japan, please come to stay overnight.

Super hotel LOHAS and JR Nara station
Manager
Report response as inappropriate
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526 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
UK
Level Contributor
51 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed May 17, 2014 via mobile

I stayed one night whilst on business in the Kansai area. The hotel feels modern and clean, and the service is good and extremely consistent. The rooms are small, but have a different layout than many Japanese hotels which makes much better use of the space. Rice husk pillows were provided, and there was a choice of many other types of pillow in the reception area. The hotel has an onsen; I used it twice, on one occasion I was the only person, on another occasion it was busy and didn't feel quite large enough. Unlike some hotels, there are male/female onsens so one doesn't have to wait for a particular time slot to use it, which is great. The breakfast had a reasonable choice, but didn't seem to have enough capacity to handle the number of guests and so there were long queues/lines. Coffee was from a dispenser machine and was horrible.

The hotel is right next to the JR Nara station and a pleasant 25 minute walk to the deer park. Overall, I enjoyed staying and appreciated the onsen, but if you're a tourist you might want to consider a ryokan or minshuku.

Stayed March 2014, traveled on business
Helpful?
1 Thank DesertVampire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOHAS0313, 支配人 at Super Hotel Lohas JR Nara-eki, responded to this review, August 23, 2015
Natural hot spring Thank you for staying in super hotel LOHAS and JR Nara station.

We look forward to it, and we're expecting to mix for you again.

If I come to Japan, please come to stay overnight.

Super hotel LOHAS and JR Nara station
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed May 15, 2014

literally across from the JR station, close to a super market and tons of restaurants. walking distance to a playground which is a must for my 2 and 4 year old boys. easy walking to the Nara park and you walk through neighborhoods of normal people. the bath was nice and good expenrience.

Staff is very friendly and helpful.

My only only only complain is that I need to take the airport shuttle to Osaka / Kansai, the front desk lady told me that I had to reserve a spot online (which is in japanese and I need to register first) or by phone (phone didn't open till 8:30 and my bus is 9am, then when it is 8:30, the phone is always busy). I thought I had to drag two kids to take the JR, but the Nara travel center people took me directly to the bus 2 mins before departure and no reservation was needed!!!!!

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SarahCZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOHAS0313, 支配人 at Super Hotel Lohas JR Nara-eki, responded to this review, August 23, 2015
Natural hot spring Thank you for staying in super hotel LOHAS and JR Nara station.

We look forward to it, and we're expecting to mix for you again.

If I come to Japan, please come to stay overnight.

Super hotel LOHAS and JR Nara station
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed May 14, 2014

I stayed at Super Hotel Lohas JR for one night. The rooms are nice, small, but clean, and the service is great. The hotel has a private onsen, with 2 big baths (women/man separated). They provide everything you need (shampoo, soaps, toothpaste,...).
You can choose your pillow among at least 4 types(Japanese pillows are not so comfy!).
Nice breakfast and happy staff, located near the station, with restaurants around and closed to all the attractions in Nara.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paolaxve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOHAS0313, 支配人 at Super Hotel Lohas JR Nara-eki, responded to this review, August 23, 2015
Natural hot spring Thank you for staying in super hotel LOHAS and JR Nara station.

We look forward to it, and we're expecting to mix for you again.

If I come to Japan, please come to stay overnight.

Super hotel LOHAS and JR Nara station
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed May 13, 2014

We stayed at this hotel for 2 nights in April 2014. There were several great features of the hotel. The front desk staff were extremely friendly and genuinely wanted you to have a good stay. The women who helped us spoke excellent English and the check-in process was very convenient. They have "goodies" for the women to choose from (lotion, slippers, shampoos, etc). The rooms are new and well set up.

The downsides to the hotel were that we could easily hear people in the hallway and next door. The first night I used the pillow in the room which was extremely hard. The second night we picked out softer pillows from the pillow "library" which were much better, but I could detect some lingering smoke smell on mine. We allotted 2 days to spend in Nara, and looking back we probably could have seen everything in one day.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ClarBar103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOHAS0313, 支配人 at Super Hotel Lohas JR Nara-eki, responded to this review, August 23, 2015
Natural hot spring Thank you for staying in super hotel LOHAS and JR Nara station.

We look forward to it, and we're expecting to mix for you again.

If I come to Japan, please come to stay overnight.

Super hotel LOHAS and JR Nara station
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
Level Contributor
279 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
4 of 5 bubbles Reviewed May 8, 2014

To start with, I had a choice of 7 pillow types! This place is serious about customer comfort and yes, it is a budget hotel with small rooms, but it is a seriously good one. The rooms were spotless and everything was close at hand! It was quiet and the window opened - always a bonus for me when travelling. The breakfast was part of the tariff and it was very adequate. Of course the location is excellent.

  • Stayed April 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tav_mind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOHAS0313, 支配人 at Super Hotel Lohas JR Nara-eki, responded to this review, August 23, 2015
Natural hot spring Thank you for staying in super hotel LOHAS and JR Nara station.

We look forward to it, and we're expecting to mix for you again.

If I come to Japan, please come to stay overnight.

Super hotel LOHAS and JR Nara station
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed April 25, 2014

Stayed here one night while visiting Nara in a non-smoking Double room.
The room is more than fine. Size, amenities, etc. Staff was friendly and helpful. Free breakfast was rich and a nice add-on. Location, especially if traveling like most tourist, via train, is great. 1 min off the rail station and 15 min walk from the main attractions.
Tip: if you are flying from Osaka airport, check the buses below the hotel. We left from Osaka International (ITM- Itami) and the bus station 9 was by far the simplest and quickest solution (tickets bought in advance in a small office across the station)

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChuckLu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOHAS0313, 支配人 at Super Hotel Lohas JR Nara-eki, responded to this review, August 23, 2015
Natural hot spring Thank you for staying in super hotel LOHAS and JR Nara station.

We look forward to it, and we're expecting to mix for you again.

If I come to Japan, please come to stay overnight.

Super hotel LOHAS and JR Nara station
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super Hotel Lohas JR Nara-eki

Property: Super Hotel Lohas JR Nara-eki
Address: 1-2 Sanjohonmachi, Nara 630-8122, Nara Prefecture
Location: Japan > Kinki > Nara Prefecture > Nara
Hotel Style:
Ranked #2 of 63 Hotels / Ryokan in Nara
Price Range (Based on Average Rates): $
Hotel Class:3 star — Super Hotel Lohas JR Nara-eki 3*
Number of rooms: 234
Reservation Options:
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