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“Good choice for stay in Nikko” 3 of 5 bubbles
Review of Hotel Natural Garden Nikko

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Hotel Natural Garden Nikko
Ranked #41 of 151 Hotels / Ryokan in Nikko
Arnhem, The Netherlands
Level Contributor
64 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Good choice for stay in Nikko”
3 of 5 bubbles Reviewed November 16, 2013

We only stayed one night in this hotel since we only took a single day to visit this town.

The hotel is along a road, bit out of town. There is a bus-stop right in front of the hotel with a service every half hour towards town. In the morning we decided to walk to the place where all the famous Nikko temples are, which is about half an hour walking along the road. It's a pleasant and even walk. Provided the weather is good of course.

The rooms are very large for Japanese standards and clean. Maybe not too modern but sufficiently equipped. We got a twin room, with two rather large single beds. A room with double bed was not available. The hotel is in a mountainous environment. It's almost a chalet. At night it's dark and quiet in and around the hotel. So we had a good undisturbed sleep.

There is a public bath which is free of access.

The owners and staff are friendly. When we arrived we wanted to eat something but that was not possible sadly.

All in all a positive experience. The hotel is good and so is the price. I would not mind staying here again.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    5
    21
    13
    2
    1
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Tel Aviv, Israel
Level Contributor
30 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed August 11, 2013

Me and my family stayed at the hotel in the beginning of Aug. 2013. A very nice family owned hotel. the stuff / family are very helpful and nice. the rooms are a little old but very clean. The location is good, in the middle of Nikko and close to the historic Toshugu Shrine, and other attractions. The Hotel has a nice public bath. Good Value.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Shai V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo
Level Contributor
114 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed March 29, 2012

We stayed here for one night while visiting Nikko. (Mum and two daughters.) We picked it for the very reasonable price, when compared to other places in the area, and the fact that three of us could share a triple room. What a great choice! For starters, the location is good, in the middle of Nikko and close to the historic Toshugu Shrine, and other attractions. Our room was spacious, even with the extra bed in there, and the beds comfortable and a large bathroom (for a Japanese hotel). Everything was clean and well kept up. The check-in was smooth, and while there is no elevator (only three floors), the hotel staff member carried our suitcase up to our room. I speak Japanese, so didn't need to use English with them, but I saw a European couple check in after us, and a female staff member came to the reception desk and spoke very good English with them. The staff were helpful with info. on tourist attractions and maps, etc. You can choose from various plans, including meals or without. We just got breakfast included and it was fine. It seems you can choose Western or Japanese; we chose Western. Drinks (juices, milk, tea and coffee), soups, bread (sliced white bread only; there is a toaster) and rice (with various accompaniments) are self-serve and you can take as much as you want. The rest is served to you. The Western-style included a salad, a hot plate with scrambled egg, bacon and potato wedges, and a small dish of fruit. (I am vegetarian and called ahead and asked for no meat, as I expected bacon or sausage with breakfast. They gave me salmon with my eggs. Unfortunately, I don't eat fish either, but full marks for trying. My kids ate the salmon.) The ofuro area (Japanese bath) was fairly small but very nice, and includes both indoor and outdoor baths. The ladies' side has a great selection of different shampoos and skin care items free for guests to use, which added a nice touch to the experience. (Most hotels we've stayed at have the standard economy shampoo and body soap only.) An excellent touch was the free Wifi available in the spacious lobby. While this might not be surprising in overseas hotels, many smaller Japanese hotels/ryokan in the established tourist areas don't offer it yet. There was also a library of manga and other books free for guest use, which the kids loved, although there was not much in English other than tourist info. Free coffee is also on tap in the lobby, as well as full coffee and tea making facilities in the room. All-in-all a wonderful stay, and I would not hesitate to come back or recommend the hotel to friends. (Tip: There is a cheaper rate for kids under 13, available in three age brackets: Under 6, 6 to 9 and 9 to 12. My 5th grader got a discount, and the only difference in service for her was slightly less eggs and bacon at breakfast!)

Room Tip: Some of the rooms face the road and another reviewer had said it was quite noisy. Even though I am a...
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  • Stayed March 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Louichan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 14, 2010

We stayed here for 3 nights and enjoyed our stay. The hotel is located at bus stop 12, a short ride from the Tobu train station. We were using the all-Nikko pass and this location was very convenient to busses covering the area. The food is European--5 course dinners. We enjoyed discovering each new course. At breakfast there is also the choice of a Japanese breakfast buffet, but we stuck with the bacon, eggs and potatoes.
The Japanese bath was very nice, but, as other reviews have said, the outside bath is very small. I was the only one using it, so it was great, but if the hotel is busy, it could be less pleasant. The room overlooked a main road, but traffic was light at night and didn't bother us.
The staff is friendly, but their English is limited. They did give us an English map of the area and a bus schedule for stop 12. We would stay again.

  • Stayed April 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank LOWVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Düsseldorf, Germany
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed October 30, 2009

We spent 3 nights in the hotel, which had seen its best times years ago. The staff was very friendly. The rooms are very old fashioned western syle. The problem is, that the kitchen tries to cook western style. The salat, fish and dessert is quite good, main dish (meat) and soup has a poor quality. At three evenings we got 3 times crop sout, and the same accompaniments (potato in aluminium foil & piece of a corncob). Beef was extremely fatty, hard to eat.
They have an inside and outside hot bath (i dont know if its really an onsen) but the water seems to be clorinated. But its ok.

  • Stayed October 2009, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank SvenB67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oamaru, New Zealand
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 27, 2009

this hotel looks vaguely bavarian from the outside but inside it's mostly Japanese. Not a modern hotel but the rooms were adequate. The surprise was in the 5 course dinner we had which was included in the price! Every course was beautifully presented and cooked to perfection. Entree, soup, fish, steak, fruit. It was 5 star! Another surprise - massage chair, footstool, cushion in the lobby. Really nice after sleeping on floors in Japan

  • Stayed May 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jessie6mae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Level Contributor
224 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
1 of 5 bubbles Reviewed November 24, 2008

The name of this place is very misleading, to put it mildly. There are three shrubs in front of the hotel and a tree in the back. But the hotel is located on a busy road leading out west of Nikko. If you have a roadside room you will not be able to sleep.

The hotel must have been built in the late 70s and was obviously never renovated nor redecorated since. In our room there were stains on carpets and curtains, the veneer on the furniture was cracked or scratched, the sofa had its filling spilling over several holes and torn edges. The bedside reading lamp did not work.
The dining room is probably one of the saddest and depressing places I have ever sat in. Out of compassion for the staff I will not describe the food.

The true scandal however is that this place charges 20.000 yen per person per night. For that money one can find excellent alternatives in the area, IF YOU PLAN AHEAD.

Our loyalty to Japan as a tourist destination is undiminished and we have been going there annually for twelve years now and never did we stay in such a dishonest and terrible place.

  • Liked — That we got our money back from the travel agent
  • Stayed November 2008, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
Helpful?
4 Thank hblnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Natural Garden Nikko

Property: Hotel Natural Garden Nikko
Address: 1825-3 Hanaishi-cho, Nikko 321-1435 , Tochigi Prefecture
Location: Japan > Kanto > Tochigi Prefecture > Nikko > Nikko Onsen
Amenities:
Restaurant
Hotel Style:
Ranked #41 of 151 Hotels / Ryokan in Nikko
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Natural Garden Nikko 3*
Number of rooms: 35
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