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“great hotel, great staff, great location”

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Rose Hotel Yokohama
Ranked #11 of 114 Hotels / Ryokan in Yokohama
Certificate of Excellence
Newcastle, Australia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great hotel, great staff, great location”
Reviewed June 26, 2014

I stayed here for a conference last week. Hotel rooms were a good size and free wifi was good. Staff are happy to help. Close to a main station to get to the conference (3 stops to Pacifico), also on main line for Tokyo. It's by the bay, in China Town, and close to a great shopping district.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SamOT2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosehotelyokohama, 営業ディレクター at Rose Hotel Yokohama, responded to this review, December 11, 2014
Dear,

Thank you very much for your kindly feedback. We looking forward to serve you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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557 reviews from our community

Traveler rating
    176
    287
    79
    11
    4
See reviews for
238
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Norwich, United Kingdom
Level 5 Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 22, 2014 via mobile

Stayed here for 3 nights and couldn't fault it. Other reviews criticise the decor, and yes, the rooms don't reflect the modern lobby entrance, but they have character !! Traditional Japanese furniture, not the basic generic modern Hotel style. Large and comfortable. The front rooms have great views over China Town. Good price, good location, and a great variety of breakfast fare. Thoroughly recommend.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank PatW1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosehotelyokohama, 営業ディレクター at Rose Hotel Yokohama, responded to this review, December 11, 2014
Dear,

Thank you very much for your kindly feedback. We looking forward to serve you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 4 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed April 27, 2014

We travelled as a family of 4 by train around Japan, and this was the section of the trip that concerned us most as we had 2 train connections. However, it went very smoothly and we only got a little lost when walking to the hotel from Kannai Station. The Rose Hotel is located in the Chinatown area which is such a fascinating district to explore. The hotel is a little old-fashioned, but the rooms are huge by Japanese standards. The staff were welcoming and helpful and spoke good English. It was a great location for us, as we had come to see friends in Yokohama. The minor disadvantages were that the corridor smelt like smoke and there was noise from other bathrooms.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Z H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosehotelyokohama, 営業ディレクター at Rose Hotel Yokohama, responded to this review, December 11, 2014
Dear,

Thank you very much for your kindly feedback. We looking forward to serve you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 15, 2014

Stayed for leisure on vacation as a United States traveler for about 5 days. Reserved and stayed in suite traveling with family.

Overall: Would highly recommend to others for stay in Yokohama and surrounding area.

Positives: (in no particular order)
+ Clean rooms, complimentary use of hotel robes, mini fridge, and electric kettle
+ Quiet rooms, heard no noises from neighbors while in-room
+ Complimentary in-room wireless internet (access with hotel stay)
+ Very nice in-room hotel bathroom amenities
+ Excellent customer and housekeeping service (found a lost charger left in the room)
+ Hot breakfast buffet includes western and Asian options
+ Various restaurant options, especially in Chinatown right outside the hotel
+ Good transit options just minutes walking from hotel to JR Negishi line & Subway Minatomirai line

Negatives:
- HVAC system controls were only in Japanese, difficult to adjust settings
- Temporary construction renovation at time of stay added to dusty area near elevators (April 2014)

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wasabeef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosehotelyokohama, 支配人 at Rose Hotel Yokohama, responded to this review, April 18, 2014
Dear Wasabeef

First of all, we are appreciate of your highly admiration for us. We are actually keep working on provide conprehensive services with more confortable room experience. We will keep your suggestion in our mind. Again, thank you very much for your valuable information. We are looking forward your visit again in the near future.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 15, 2014

Our first trip to Japan. We chose the Rose Hotel based on midway location between a friend now living in Japan and access to Tokyo, and reviews here on TripAdvisor.

We were very pleased with our room (on the 8th floor), the staff, and the easy access to trains for our excursions to other areas.

Many shops and restaurants to explore in China town, and a quick ride to Minato Marai 21 provided great opportunities to explore the nearby area.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MRK602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosehotelyokohama, 支配人 at Rose Hotel Yokohama, responded to this review, April 18, 2014
Dear MRK602

Thank you very much for your kindness feedback to us, we are really appreciate with this valuable information. Please do let our concierge staff recommend you some exciting sightseeing spot around hotel for your next visit next time. We are looking forward you are your friends next stay.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 5 Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed January 28, 2014 via mobile

Rooms are a little dated but very comfortable hotel located on China towns doorstep. From the moment you check in to when checking out the staff are very warm and very welcoming.
Have a great range of restaurants to recommend
For the price and quality of hotel highly recommend.

Stayed January 2014, traveled on business
Helpful?
4 Thank Simon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosehotelyokohama, 支配人 at Rose Hotel Yokohama, responded to this review, January 31, 2014
Dear Simon L,
Thank you for your kind comment. We look forward to have you recommend our location to your friends when visiting the City of Yokohama.
Kind Regards,
Teddy Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 28, 2013 via mobile

I have heard about Chungking Restaurant through family friends for a long time. Today, I finally had the chance to visit the restaurant, located in Rose Hotel. The service was excellent and the food was impeccable. When you go there, you must order the award-winning fried shrimp dish. There are many Chinese restaurants in the area, but this one is a must try!

Stayed December 2013, traveled with friends
Helpful?
2 Thank ekwhenry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayaDaddy, Manager at Rose Hotel Yokohama, responded to this review, December 30, 2013
Dear Ekwhenry,
Thank you for your kind posting regards to our restaurant! Yes, our award winning Crisp-Fried Shrimp rolled with Dragon Beard is very popular dish. Please do come back for more tasty dishes. Our staff will be more than happy to recommend our signature cuisine.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rose Hotel Yokohama

Property: Rose Hotel Yokohama
Address: 77 Yamashitacho, Naka-ku, Yokohama 231-0023, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama > Kannai
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#7 Family Hotel in Yokohama
#10 Business Hotel in Yokohama
#11 Romantic Hotel in Yokohama
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Rose Hotel Yokohama 3.5*
Number of rooms: 184
Official Description (provided by the hotel):
Contemporary Hotel with elaborate facade & circular tower, located 15 miles from downtown Tokyo. ... more   less 
Reservation Options:
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Also Known As:
Yokohama Rose Hotel

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