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“Historic Hotel on Harbor” 4 of 5 stars
Review of Hotel New Grand

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Hotel New Grand
Ranked #3 of 112 Hotels / Ryokan in Yokohama
Certificate of Excellence
Sarasota, Florida
Level Contributor
177 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Historic Hotel on Harbor”
4 of 5 stars Reviewed November 2, 2013

We normally stay in the Minato Mirai area of Yokohama, but we may have found a new location. If you want to experience the crowded hustle and bustle of modern life, then Minato Mirai is perfect with its futuristic look, expansive food choices, range of shopping and picture perfect scenery. (Commercials, videos and movies scenes are shot here frequently) If you want more quiet, yet accessibility to everything, this hotel has it. The more luxurious sister of the Monterey Hotel next door, this one has 2 historic floors worth visiting itself. (The new lobby is boring) The rooms in the tower are large, luxurious and afford views over the Harbor, there is nothing wrong with anything here. The gate to Chinatown is a block away... You won't find steak or Burgers here, but Chinese, Japanese food of every specialty all with a 1 km square block. Dim Sum heaven, though avoid the cheap places... This is where often street vendors exceed the sit down restaurants... One thing and one thing well.
The metro station is around the corner from the hotel and runs very frequently. Minato Mirai is 2 stops away and downtown Tokyo about 45 minutes straight shot. The Red Tram stops in front of the hotel and is perfect for 300 yen to spend a day seeing Yokohama. Great way to start your visit.

Room Tip: Upper floor, facing north, then you have harbor and straight shot views of the colorful Minato Mirai...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank kahoru w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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670 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Belem, PA
Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 28, 2013

I have seen a lots of discrepancy comments about rooms.In october I was there, and realized that`s depend where you book you reservation: at main building ( a little old furnitures) or at new building ( new furniture, nice view, larger room).

  • Stayed October 2013, traveled solo
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Amelia_Narita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 5, 2013

I booked a room via their English website which clearly stated "Breakfast included".
The reservation confirmation email gives very little details in comparison to other hotels.
So I sent an email asking for verification and the reply came that "Breakfast is not included"
and listed several locations within the hotel for breakfast with their prices.
I consider this misrepresentation and cancelled my stay.

Room Tip: Get verification of what you booked.
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Stayed October 2013, traveled on business
Helpful?
5 Thank Gene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed September 21, 2013

This was a great choice, service impeccable room clean and large. We had harbor view which was great. Absolutely no complaints. Breakfast buffet with a stunning view over the water. Hotel is old style but very charming and rooms seem to have been kept up to date. Nice place to come for a family trip.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank tuffguest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misawa, Japan
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 4, 2013

This was our first time at this property. It was an excellent choice. It is very convenient to Chinatown which was one of the main goals of our trip. Very convenient for cruises of the bay and transit by water taxi to other parts of Yokohama. The restaurants were excellent. The breakfast buffet was outstanding. Highly recommend this property.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank saylesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 17, 2013

We stayed there early June prior to embarking on a cruise. Lovely hotel with old and new section well located on the waterfront with easy access to Chinatown and other attractions in the area.
Staff very welcoming and helpful.
We had room overlooking the bay providing great views. Facilities and service could not be faulted.
Rail station is walking distance if you feel like a day trip into Tokyo
We could have walked to Cruise terminal but with large luggage chose to taxi it at a cost of only $8 Australian. Incredible!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank charlesfar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 19, 2013

We stayed at the New Grand Hotel for a wedding, and it was a real treat. It's a beautiful old building, but the rooms are very modern, with gorgeous views of the harbour. The breakfasts are delicious - I wholeheartedly recommend the Japan-style breakfast, which is served in the old part of the building and beautifully presented. The rooms were spacious, with a nice bathroom area. It's pretty easy to get to by metro and the bright lights of Chinatown and the Motomachi shopping district (think Yokohama's Rodeo Drive). The hotel is famous for its Spaghetti Napolitan and Shrimp Doria, so it's worth sampling those while you're there. Also, check out the grand old section, with photographs of the hotel in the early 20th century. Really fascinating archives. A wonderful experience all around - would recommend it for anyone staying in Yokohama. Oh, and if you're in Yokohama - be sure to check out the Ramen Museum. You won't be sorry!

Room Tip: Try to get one with views of the harbour. It makes a huge difference.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Nyclondoner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel New Grand

Property: Hotel New Grand
Address: 10 Yamashiracho, Naka-ku, Yokohama 231-8520, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama > Kannai
Amenities:
Bar / Lounge Business Center with Internet Access Children Activities (Kid / Family Friendly) Restaurant Spa Wheelchair access
Hotel Style:
#2 Spa Hotel in Yokohama
#3 Luxury Hotel in Yokohama
#3 Romantic Hotel in Yokohama
#6 Family Hotel in Yokohama
#8 Business Hotel in Yokohama
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel New Grand 4.5*
Number of rooms: 240
Official Description (provided by the hotel):
Hotel New Grand is your classic&comfortable home.Sophisticatedly furnished room produces a noble,dignified ambience,gently wrapping your stay withpure relaxation.Inheriting the tradition and history, the unique Hotel New Grand style has matured with the city ofYokohama ... more   less 
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Also Known As:
New Grand Yokohama

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