We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“nice hotel!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Yokohama Bay Sheraton Hotel and Towers
Ranked #11 of 113 Hotels / Ryokan in Yokohama
New York City, New York
Level 5 Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“nice hotel!”
Reviewed August 18, 2012

my only complaint was that it wasn't near the bay, where the convention center is located and amusement park. the train system in yokohama is actually quite efficient and easy, so it wasn't so bad taking a train to the bay and hanging out. the shopping outside the hotel is good as well. as for the hotel itself, it makes for a great business hotel, and it's located near all public transportation. the rooms are nice and clean, and the bathrooms are great. it's so spacious with a bath and separate shower! like i said, makes for an easy hotel while on business. it's not the best place for honeymooning, but the hotel is nice for anyone to stay.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank girlflyingsolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review, March 3, 2013
Thank you for giving us your feedback. We very much appreciate your kind words regarding the location and the cleanness of the room. Come visit us again soon, we can welcome you home again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

893 reviews from our community

Traveler rating
    245
    473
    131
    25
    19
See reviews for
201
145
149
329
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Buckinghamshire, United Kingdom
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 19, 2012

I travelled a great deal these last few weeks in Japan on business, with hotels varying a great deal in quality and must say I thoroughly enjoyed my stay at Yokohama Bay Sheraton. I admit I love to be pampered and this place ticked all the boxes for me. Wonderful service and advice, great location - a stone's throw away from the station, quite literally! Breakfast buffet was delicious - great variety. Hotel gym (big bonus for me). Very comfortable beds - I almost forgot where I was when I woke up. Wonderful value for money (although I believe I did get quite a good deal). I will definitely choose to stay here again, if I have the opportunity to return.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FMEdwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review, March 3, 2013
Thank you for the amazing review! I am thrilled that you enjoy staying with us so much. Providing prompt and attentive service is a top priority so we couldn’t be happier that it was a highlight of your stay. We are delighted you enjoyed your guest room, the location and the breakfast buffet. I will be sure to share these kind words to my team. It will be our pleasure to welcome you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto, California
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed July 14, 2012

I stayed here for 2 nights during a business trip and had a wonderful stay. The reservation was arranged by my employer. I stayed in the Tower on the 26th floor, which has a separate check-in/check-out desk and exclusive access to the Towers Lounge where there are free drinks all day and cocktails at night. The breakfast buffet was included, and the buffet was fantastic with a huge selection and variety of foods. Access to the fitness center was included as well, and I enjoyed swimming a few laps in the heated swimming pool. The room and the bed was very comfortable. Internet access was included in the rate as well. Service was superb (check-in, check-out, restaurant, fitness, asking directions, etc)
The hotel is conveniently located across the street from the Yokohama train station, and there is access to the huge underground station by taking the hotel elevator or escalator from the lobby. I looked at the dinner menu of the restaurants inside the hotel, but they were too expensive, so I just wandered around all the shops and restaurants inside the Yokohama station and easily found something and sat among the locals. I would be delighted to stay at this hotel again.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiffany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review, March 3, 2013
Thank you for taking the time to give us feedback. Our towers lounge offers a unique and relaxing experience and we are glad you enjoyed it. We very much appreciate your kind words and look forward to passing them on to our staff. Positive feedback like yours gives us even more motivation to be great for our guest’s everyday. Please come back and visit again soon,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level 6 Contributor
153 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed July 11, 2012

First off, this is a very convenient location, especially if you can handle the trains in Japan. You can take the Narita Express and walk to the hotel from the Yokohama station in a few minutes.
The staff is attentive, the breakfast buffet is better than average, and the meeting rooms are also quite good. Only flaw is an inadequate workout room, and the pool is never open when a business traveler might want to use it.
Ask for a room away from the station or "city side" if you want quiet

Room Tip: Ask for a room away from the station or "city side" if you want quiet
See more room tips
  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swb_muir_beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noida, India
Level 6 Contributor
175 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed July 8, 2012

The lobby is amazing with live music and an extremely courteous staff. Truly gives you a royal feeling. Rooms are very clean and reasonably sized from Japanese standards. This hotel is well connected and very close to the train station, you can get a direct train to the airport from the station. One of the staff members even helped me with the luggage and escorted me to the train station to help me catch the airport shuttle.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rishib80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elkhart, Indiana
Level 5 Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 29, 2012

The Sheraton Hotel and Towers in Yokohama is in an excellent location. There is easy access to the train station and bus station, as well as lots of shopping. I stayed for business and it was quite comfortable with a good breakfast and pleasant staff.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
相模原市, 神奈川県
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 28, 2012

It's very front of Yokohama station.You never miss it.Friendly and kind staffs.Anyway,it's very easy to go for Tokyo and Kamakura,and sure you can enjoy yokohama as well.
I'm l\working in Yokohama.It's somothing strange for staying in yokohama.anyway,I stayed the hotel and I enjoyed it very much.I enjoyed a view (You could see the tokyo sky tree!)

Room Tip: upper levels
See more room tips
  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anne1004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Yokohama hotels
Nishi-ku
The Yokohama Bay Hotel Tokyu
Nishi-ku
Yokohama Royal Park Hotel
Nishi-ku
InterContinental  Yokohama Grand
Show Prices
Show Prices
Show Prices
Kannai
Hotel New Grand
Hotel New Grand
#2 of 113 in Yokohama
775 reviews
Noge
New Otani Inn Yokohama Premium
Show Prices
Show Prices
Show Prices

Been to Yokohama Bay Sheraton Hotel and Towers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Yokohama Bay Sheraton Hotel and Towers

Property: Yokohama Bay Sheraton Hotel and Towers
Address: 1-3-23 Kitasaiwai, Nishi-Ku, Yokohama 220-8501 , Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Yokohama
#9 Business Hotel in Yokohama
#9 Romantic Hotel in Yokohama
#12 Family Hotel in Yokohama
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Yokohama Bay Sheraton Hotel and Towers 4*
Number of rooms: 372
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, JAPANiCAN, Expedia, Orbitz, Starwood APAC, Priceline, Agoda, Rakuten, Travelocity, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Yokohama Bay Sheraton Hotel and Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Yokohama Bay Sheraton Hotel
Sheraton Yokohama
Yokohama Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing