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“Good for business travel” 4 of 5 bubbles
Review of InterContinental Yokohama Grand

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InterContinental Yokohama Grand
Ranked #7 of 112 Hotels / Ryokan in Yokohama
Certificate of Excellence
Perth, Australia
Level Contributor
126 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Good for business travel”
4 of 5 bubbles Reviewed January 13, 2013

I stayed for 5 nights for a recent business trip to Yokohama. So easy to get to and from Haneda with the limousine bus stopping right outside. Good service from reception and concierge and had a very nice room with a view over the bay. I do agree with some previous reviewers that the carpet is sadly in need of replacement, my room had several faded spots and my colleague's room was worse. The hotel lobby bar had their carpet replaced while we were there so hopefully that is the start of having the carpets replaced all through the hotel. I found the bed very comfortable. Room service was prompt and delicious. The hotel had several different cuisines represented in its restaurants and there were also some lovely restaurants nearby in the Queen's Mall/Landgate complex. Good internet in the room so easy to work and stay in touch with home! Happy to stay here next time I'm working in Yokohama.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jozcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,505 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Yokohama-shi, Kanagawa, Japan
Level Contributor
126 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed January 11, 2013

Club floors are fine, harbour view recommended and the drinks/canapes/breakfast in the Club Lounge are well worthwhile. Internet works, restaurants are fine and excellent ones are just around the corner in Minato Mirai or across the Bay in Chinatown and, of course, Salone2007, one of the world's great places to eat.

Room Tip: Bay view, high-floor unless you want a possible look at Mt. Fuji -- then the otherside is best for y...
See more room tips
  • Stayed February 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Darryl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Japan
Level Contributor
96 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed November 11, 2012 via mobile

stayed 1 night for business. Checked in ok, very polite. Room was dated. This hotel was very nice when opened but now need some renovation on lightning, furniture. Bed was not Intercontinental standard, very hard and there was no soft part, room chair was like from some cheap hotel chain. Desk is not good for work, only one power outlet located behind the table. No room light control near bed. Since the room had a nice view of the sea, just wished for much comfy furniture to relax.

  • Stayed November 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank live_baby_live
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed November 4, 2012

Good Points:
Nice views
Great breakfast
Great for joggers
Convenient direct bus from both Narita and Haneda
Spacious rooms

Weak Points:
Rooms a little run down (especially carpets)
Out of the way location
Expect more for that price
Gym hours (opens at 9am)

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NYYS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed October 27, 2012

Stayed here on business for a week in a Deluxe room with sea view. The rooms are of a good size, but the decor is very dated, the carpet looked faded and the furniture was chipped and had been overpainted too many times.

The facilities are also poor. Guests have to pay a VERY steep fee to use the pool/spa area, which is in a poor state of repair and foreign guests appear to be discouraged from using it.

The bar lacks in any atmosphere and is tucked away in a windowless room. In a building with so many great views, this is astonishing. A band plays in there some evenings, but the band that I saw was so loud that it would have been impossible to hold a conversation.

Colleagues stayed at the Pan-Pacific hotel next door and reported a far better experience.

A final note - try and get a room rate with breakfast included. The on-site rate for the breakfast is the most expensive that I have ever seen.

Room Tip: Away from the elevators, they have a very loud "ding"!
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  • Stayed October 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Damsoncottage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
184 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 bubbles Reviewed October 26, 2012

Stay for 3 nights for business.

I have business trip in Tokyo, but I decide to try Intercontinental Yokohama Grand for many reasons.

1. Price just less than half of Intercontinental in Tokyo
2. The room size is a lot bigger than most of the hotel in Tokyo with nice view of Yokohama bay.
3. Quite area, but next to big shopping mall
4. There is direct train from Minatomirai station, about 3 min walk from hotel, to Shibuya in about 35-40 mins, and seat is always available.

If you don't mind travelling 35-40 mins to Shibuya, I would recommend Intercontinental Yokohama rather than small room and too busy hotel in Tokyo

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kengkla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed October 23, 2012

If by chance business or pleasure has you fortunate to spend time in Yokohama then stay at the Interncontinental Grand. Unusual design, on the watersedge with great views overlooking the bay and it truly deserves it's 5 star ranking. 2 Shopping malls with an abundance of restaurants are within 5 minutes and the entire walk is covered and we discovered walking trails and a bike rental place around the corner. Also next door is a huge Ferris Wheel that is pretty spectacular in the evening with the light show.
We had access to the Concierge lounge located on the 28th floor and the staff is truly professional and will try to accomodate your wishes. Always a nice selection of breakfast items and the "happyhour" with its snacks and drinks was a not to miss attraction.

Room Tip: seaside views are a must
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  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank schaefcand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Yokohama Grand

Property: InterContinental Yokohama Grand
Address: 1-1-1 Minato Mirai, Nishi-ku, Yokohama 220-8522, Kanagawa Prefecture
Phone Number:
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama > Nishi-ku
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Spa Hotel in Yokohama
#4 Business Hotel in Yokohama
#4 Luxury Hotel in Yokohama
#4 Romantic Hotel in Yokohama
#11 Family Hotel in Yokohama
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Yokohama Grand 4*
Number of rooms: 594
Official Description (provided by the hotel):
The Minato Mirai area is the face of the cosmopolitan City of Yokohama in the 21st century. Opening in 1991, InterContinental Yokohama Grand is the first in Japan to be operated directly by the InterContinental Hotels Group chain. Since then, the hotel, with its majestic shape of a yacht's full sail, has become a proud symbol of Minato Mirai. We invite you to enjoy a relaxing stay in the hotel's elegant space surrounded by blue sea. ... more   less 
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Also Known As:
Intercontinental Yokohama Grand Hotel Yokohama
Inter Continental Hotel Yokohama
Inter Continental Yokohama
Yokohama Inter-Continental

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