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3 - 8 of 70 reviews
Reviewed April 9, 2015

Great little hotel between two train stations yet very quiet. Very friendly and accommodating staff. The hotel rooms are tiny by NA standards but clean and comfortable. Not much room for luggage so travel with smaller cases.
Located about 4 stops from the centre of Yokohama but compared to the price of hotels in Tokyo I would consider staying here and traveling into Tokyo if that was my destination.
The breakfast included in the room rate is sufficient but the restaurant (which is independently operated) could use some cleaning.
Air conditioned; I suspect you will need this in the warmer months

Room tip: non smoking floors are offered
Date of stay: March 2015
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank 12sim345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2015

If you are in the Tsurumi area, this is an excellent hotel choice. It's right by two different train lines, which take you to the Shibuya area (40 min) and Haneda Airport (30min). Plenty of resturants, izakayas, shops and supermarkets right by the hotel. Hotel Mets does a deal with the fast food place downstairs for breakfast, which is included for all guests. As it is with fast food places, not the best of choices, but does the job.

The room itself, although small, is cosy and well equipped with all the mod cons, including a speaker, air purifier, humidifier, hair dryer and trouser presser. The room was spotless. The staff do not speak much English, but are helpful. The wifi is a device which you have to plug in in order to get access. Takes a while to figure out, but once you do it all works.

My only negative comment is that they have no compromise on the checkout time whatsoever - to delay checkout by an hour costs over JPY 4,000 - nearly half the price of the room. That said, it's not really an issue if you plan ahead.

I would most certainly stay in Hotel Mets again if in the area.

Date of stay: March 2015
  • Trip type: Traveled solo
    • Location
    • Cleanliness
    • Service
4  Thank Dashador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

First time to use this hotel,really great place to stay,especially for business trip.Choose the
late check-in,early check-out plan,have no problem to find this nearby-station place and have
a really sound sleep.Cauz the great acecess give me a lot of time to prepare for the meeting
with my customer in Tokyo.Highly recommended!

Date of stay: September 2013
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ginobobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago
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Date of stay: September 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamer811629, 支配人 at JR-East Hotel Mets Yokohama Tsurumi, responded to this reviewResponded 4 weeks ago
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Reviewed October 28, 2018 via mobile
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Date of stay: October 2018
Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamer811629, 支配人 at JR-East Hotel Mets Yokohama Tsurumi, responded to this reviewResponded October 29, 2018
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