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Reviewed November 1, 2016

Location is good, easy accessibility to metro station, near china town, metro station,
Kind and helpful staff. They really care about their customers.
The breakfast buffet were very good, they served japanese breakfast as well.
Good hotel amenities for a 3star hotel!

Room Tip: Higher floor rooms were nonsmoking and quiet.
  • Stayed: October 2016, traveled on business
    • Location
    • Rooms
    • Service
Thank 2000unknown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2016 via mobile

We love the service and the staffs were really good service mind. Location is near by subway station and easy to get to tourists visit place. Food at the restaurant for breakfast was delicious. You really gave us the great experience. Thank you. Arigatogosaimas!!!

Stayed: September 2016, traveled as a couple
Thank Wethida T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2016

The Richmond is one of the better value hotels in the central Yokohama area, we chose it because of its walkable proximity to the bay area attractions, Chinatown and transport.

From Narita we took a limo bus directly to Yokohama Station, from there its only a couple stops to Bashamichi station on the Minato Mirai line. Take the south east exit (there’s a big map of the surrounding area on the upper level of the station), this will pop you out at a large intersection with (“life saving”) Lawsons behind you on the left. Head straight down this small scenic street (full of restaurants and even a Gold’s gym), stay on the right side, after about 6 (small) streets you’ll see it on your right, cant miss it. If you see a Family mart on your left, stop because you literally just walked past it ;)

Takes about 5-10min with suitcases and a toddler (:

If you walk in the other direction (north east) out of the station you will get to the World Porters shopping mall (hello Teddy’s bigger burgers!), Cosmo world fun park, Cup Noodles museum and the harbour itself. Its only about 1km from the bay to the hotel which is nice for an evening stroll with some nice views of the waterways.

The area around the hotel is reasonably quiet, yes there are restaurants and a couple bars that are open late but no hordes of rowdy people milling in the streets or loud music.

The hotel itself is great, ample room by Japanese standards but if you’re one of those people that go on holidays to stay in your room (why? I don’t know), spend (much) more and look elsewhere. Regular double room was big enough for our two suitcases and a pop up sleeper for our toddler with room to get around those things.

Service was equally good, standard Japanese efficiency and friendliness. Even when we opted for no turn down service they still left a bag with bottles of water and extra towels just in case.

The breakfast buffet is at the hotel’s shared restaurant which leans more towards Asian style than Western which is limited to chipolatas, dinner rolls and scramble eggs. If you don’t mind both or trying new things or have it included in your room cost then its worth a try otherwise you’ll find better value at the many other options nearby eg. Pork buns from Family mart ;)

Overall a very pleasant stay, we definitely wont hesitate in choosing to stay here again (:

  • Stayed: June 2016, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Hum4n_Traffic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2016

Western guests may find the rooms smaller than they're used to, but they're fairly standard for hotels in Japan. But that tiny observation is overshadowed by a remarkable English-speaking staff and their professionalism.

The Richmond is located smack in the middle of Bashamichi, one of the classier nightlife towns. You're within walking distance from some of the best restaurants and bars (craft beer) in all of Yokohama (see my other Yokohama reviews).

You're also within walking distance of the Minato Mirai (subway) Line, which can easily take you into Tokyo and back.

Highly recommended.

  • Stayed: July 2016, traveled solo
    • Location
    • Cleanliness
    • Service
Thank LeeReeve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2016

Hotel was wonderful. Staff and room were good to! Just room was a bit small, but compared to Japan seizes it was normal There is a lot of food shop near and center is close to!
Hope to come back here soon!

  • Stayed: May 2016, traveled with family
    • Value
    • Location
    • Service
Thank Dominyka K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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