Enjoyed the free drinks at night, though no snack was offered. No swimming pool. Onsen is indoor, not as nice as it would've been outdoors. Service is adequate, but not fantastic. Japanese is not flexible, and they will just say "we are really sorry" without really trying to help. Used my free nights from chase card and we are happy with our choice, but there is no way for us to pay out of our pocket (>$1k/room).
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- Also Known As:
- Hyatt Regency Hakone Hotel Hakone-Machi
- Hyatt Regency Hakone Machi