We stayed here for one night in May 2013. From our arrival to the train station all the way up until our departure, it was excellent. The service from the moment we walked in was top notch and the staff were very friendly and accommodated our every need. The room was stunning, the communal area and onsens were also great. The scenery nearby was incredible also.
The complimentary drinks were a nice feature that we were unaware of prior to our arrival and made for a nice relaxing early evening before having food at the hotel which was also very nice. The breakfast was also very nice and the complimentary coffee's and juices were also an added bonus. When we left, the hotel arranged a taxi for us, loaded up our luggage and the bellboy gave us a deep bow as we left the facility. It was great overall and the staff made us very welcome.
I would love to stay here again and if I was in the area, I definitely would even with the lofty price per night.
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- Also Known As:
- Hyatt Regency Hakone Hotel Hakone-Machi
- Hyatt Regency Hakone Machi