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9 - 14 of 114 reviews
Reviewed June 5, 2016

The ryokan offers a really traditional Japanese room. It's located around 300 metres from the bus stop. There was a convenient store near the bus stop (the lady helping us with q-bin was really nice and extremely helpful). The check in process went pretty smooth despite the staff at the reception speak only a little English. He explained to us which onsens we can use (the have 4 onsens - shared with some other ryokans).
Our room was small, plain, and a bit dirty (some stains in the wall and ceilings). There were boiled eggs and green tea, I think it was like their welcome snacks. We were provided with two sets of simple kimonos. There were wood sandals for us to wear outside the hotel. The shared bathrooms were okay. We slept on a futon.
We tried one of the onsen and luckily it was available. The onsen and shower room adjacent to it were spacious and really nice.
Dinner and breakfast (delivered to our room) were the nicest time we had. Variable menu, great taste, good portion. There were no staff stayed at the hotel after 9/10 pm (I forgot) but fortunately we didn't need anything during that time. The second onsen we tried the next day wasn't as spacious as before but was as nice.

Date of stay: March 2016
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank AnastasiaRad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2016

Well, this ryokan/hotel sure looks so old, really need touches of renovations. Room is quite spacious although no so clean. Has 2 sharing bathrooms in this property,yet the small one is so dark & covered with moss at the bottom.

The best thing to savor from this ryokan/hotel is the FOOD! The dinner set menu served with great varieties and delicious as well. Breakfast also tasted good.

Date of stay: April 2016
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank Liandy_Vu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2016

This ryokan was horribly overpriced for what we got. The room was gross and had a musty mold smell and stains on the walls. Only one spare outlet in the room with no real internet connection to speak of. The communal toilets are on different floors, which was not very convenient. Everything was old and run-down. Paper-thin walls ensure you'll hear absolutely everything. Pictures imply a balcony, which we did not have. Bath facilities were ok, not great.

We did use their meal plan, and the food is about the only thing I can't complain about. Overall, I felt that this didn't make up for the generally uncomfortable stay.

Date of stay: March 2016
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Cole F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2015

I'd booked a place called Saneiso because of its good reviews and beautiful onsen. Unfortunately, the day before my arrival the hotel emailed me saying they had a problem with the onsen and asked me to proceed to their sister hotel, Manten no Hoshi, instead.

It was awful. The booking.com score is only about a 6, so needless to say I would never have chosen it myself. The reviews are bad, and for good reason: the onsen obviously hasn't been inspected in years, as it is COVERED in green mold. There is no way it's legal. There were bugs everywhere. On top of that, I dipped my foot into the pool and it was far too hot -- 45 degrees -- and could have burned me had I gone in.

The room was old and provided almost nothing with a shared bathroom. The staff did not make or clean up the beds.

Upon checkout, the place tried to charge me the same as I owed for Saneiso, despite its lower-priced listing on Booking.com and disgusting quarters. Since the receptionist spoke no English, we used Google Translate to rebut the charge and he only allowed me to pay $40 less -- still charging me $200/night per room.

I was incredibly dissatisfied with this experience. If possible, don't stay at Saneiso either because they may try to move you to that hell hole, Manten-no-Hoshi.

Date of stay: July 2015
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Oviedo524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2015

The staffs are very helpful & polite. We manage to have our own Onsen 2 times a day, probably because not many people staying here during our visit in early July 2015. The onsen experience was remarkable. The room is actually quite big and able to accommodate 4 of us. The thing I must stress is that they served very delicious & authentic Japanese breakfast & dinner. The meals are the most anticipating moments throughout our stay in this hotel. Nevertheless, the location is probably not as great but the buses or train does have a station at this place, Ohiradai.

Room tip: U may share a room by 4 persons in order to cut down the total cost of your stay.
Date of stay: July 2015
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank kguan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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