As a family of four, we spent two days here recently (June, 2014). Check in was fairly seamless; the English spoken wasn't perfect. However, I asked to change to a different room and they changed us immediately without a problem (the fault was my own in booking). We had a Western/Japanese room. The tatami beds were laid out nightly for two kids and the other two beds were Western (Sakura Katoba rooms). We enjoyed a specially laid out dinner in the evenings in our room and we felt that the breakfast buffet was very convenient. There were both American and Japanese selections, which allowed us to try new things. Location was great; very easy access to the train station. My only complaint would be a very tiny and older-style bathroom. The price was also fairly expensive, but this seemed to be the case at many Hakone Ryokan. I can't comment on the onsen.
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- Also Known As:
- Okada Hotel Hakone Machi
- Onsen Hotel Okada