This onsen is located far above the Hakone train station, making transportation to/from it a bit difficult. We booked a private shuttle (TRF service) from the airport, which took about 2.5 hours. The driver and mini-van did not match the luxurious level of the hotel, though it was quite expensive.
Once there, you step into a truly luxurious experience, even by Japanese standards. Our room had a private onsen that looked over a pond surrounded by snow-tipped bamboo trees. It was like a scene from a movie.
The inns people were quite nice and tried their best at English, though there were a few hiccups. I ended up setting out one of the futons myself after I could not communicate to them that I wished it to be set up.
However, that was the only hiccup. The food was gorgeous and delicious, and they had kids meals with more palatable food choices for the children. I booked it as a once-in-a-lifetime treat but find myself dreaming of going back again!More
- Free Wifi
- Free parking
- Visit hotel website