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All reviews japanese tea hot spring bath traditional food tatami mats room was spacious ryokan experience shuttle bus accommodation yukata dinner onsen
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2 - 7 of 93 reviews
Reviewed February 24, 2019

We booked this hotel because of the ryokan and the onsen. Nevertheless, the receptionist didn't bother to explain to us about the hotel facilities. I had to ask were the onsen was located and if we as hotel guests have access. Just handled the room key saying that we have only room, with no breakfast or upgrade making us feel unwelcome. So, the experience at the reception spoiled our stay.
However, the room had a breathtaking mountain view and great onsen facilities with all beauty products (face tonic, moisturizing, body lotion, etc. For the same money, you can definitely get better accommodation from the competitor.


Date of stay: February 2019
Thank Silvia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2018

I hadn't particularly wanted to stay in traditional accommodation in Japan, and I am confirmed in my view. This place is quite a long way from town, probably about 30 mins walk up the hill, and the shuttle bus stops at 7pm, although you can get a taxi for about $A10. The only place to eat nearby is in the hotel, and it is a fixed price of about $A50 per head for a buffet-style meal which was quite good, but not worth that money.
We asked for a quiet room away from the road, but were given a room facing the road and a large retaining wall on the other side against which the roar of traffic echoed. The rooms on the other side are probably a lot nicer, with a view of trees. Also the first night the hot water was tepid. When we spoke to the staff about this they said you have to run Iit for ages to get it hot but I had done that already. The second night it was ok.
The beds were quite comfortable, as long as you don't mind being in the floor. The business of putting them away every day and then making them again at night seemed pretty stupid to me, but obviously to Japanese people that is normal so they don't mind. And we suspected the tatami mats were plastic, but we could have been wrong.
A couple of the younger staff spoke English and were very helpful about the buses and such.
We found an excellent Italian restaurant in town called 808 Monsmare - highly recommended.

Room tip: Away from the road
Date of stay: October 2018
Trip type: Traveled as a couple
Thank CLT725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2018

Our stay was part of a small group tour Ryokan experience. Dinner both nights was a Japanese banquet of traditional food and we dressed in yukata which you are encouraged to wear during your stay. Our room was actually 3 rooms and a very small bathroom. The area was covered with tatami mats, so no shoes allowed. Our bedding was rolled out by the staff each night in the larger room. This room also had a traditional low table with Japanese tea making available. The hot spring bath was a wonderful experience once you overcome initial shyness of being naked with other women.

Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Aussie013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2017

No, we didn't sleep on the floor, well not quite anyway!. Rooms are a very good size and the mattresses are very comfortable. Our 2 night stay included traditional food for dinner on both nights and this was very enjoyable. The Onsen was not busy and also enjoyable. breakfast had a good range of food. Hotel staff were very pleasant and attentive. We thoroughly enjoyed our stay.

Room tip: Corner rooms might be a little larger
Date of stay: October 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank anthony c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2017 via mobile

Stayed two nights in order to get exposed to the mountainous area of Japan and to catch a glimpse of Mt Fuji. This Ryokan is a tough walk uphill from the train station (take a taxi for sure!) but that does give it a secluded location. Our package included breakfast and dinner (both buffet style) which were excellent blend of Japanese and Western food. Dinner was especially memorable in that there was sashimi, hot pot soups, etc etc. The bedrooms are in the typical ryokan style (tatami mats) which is a must do at least once to truly experience some of the Japanese culture. The bathrooms, however, are tiny. The shower provided very weak water flow. I needed up using the shower area of the public bath to get a really good shower. After getting over the initial shyness of being naked in front of others (women and men have separate public baths and hot spring areas), I found that I preferred using the public bath since it was more spacious. The hot spring fed outdoor bath area was covered so there is more privacy than some outdoor hot spring baths. There is a bus that stops at the hotel that takes you downtown and to the station. Getting a hotel much closer to the Hakone Yumoto Station is probably more convenient, but I did enjoy the more secluded very green landscaping. We went in August after heavy rains so the area almost had a rainforest feel.

Date of stay: August 2017
Trip type: Traveled with family
3  Thank SK01234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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