We have just stayed here for two nights and had an amazing time. Absolutely everything is carried out to perfection. The "stylish room" is very tastefully done and exceptionally well equipped (complimentary drinks; nespresso machine, hair dryer, curlers, straighteners, your own kimono etc etc) lovely private balcony with own onsen. The staff are wonderful. Our butler was Miu and she looked after us so well, serving us at mealtimes, giving us excellent advice and was utterly charming. The food is sublime. All the experiences are very personal, watching the chefs cook your Teppanyaki one night and private dining for the Kaiseki the next. In between you can easily get around the area on the various transport links and see everything. Yes,this is an expensive place but it is definitely worth it, the memories are priceless.
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