Stayed at this so called hotel with my family and friends family. First of all it is in an ideal location and it is nice inside. But everything closes at 10pm. So if you want something to eat or drink, you need to walk over to the Hilton across the street to the convenience store that is open 24/7. The price was a bit dear for the room, since this is a remodelled hotel. The rooms were old and a lot of paint coming off the walls and doors. Also, the first day we had a burnt out light in the bathroom before we even settled in. Had to call the front to get enough towels for the four of us. Also, after cleaning was done our meal tickets simply vanished, possibly put in the garbage. So we had to call the front for replacements. On the second day we returned to the room in the early afternoon for a rest with our little kids only to find our room still torn apart for cleaning. After calling the front once more, we were told staff had forgotten our room. The only one on the floor. Then the worst of the stay was on the last night. This is not a family hotel at all. It seems the couple beside our room decided to make a porn movie. They were very loud with themselves in the early hours. Try explaining things to a 9 and 5 year old! After pounding on the walls and nothing changing. We called the front once again to complain. They said they would take care of it. After another 10 minutes of the screaming we called again and threaten to take the matter in my own hands. They then approached the door and the couple. The next morning we had a meeting with the manager but he could have cared less about our circumstances. DO NOT STAY HERE IF YOU HAVE A FAMILY!!!
- Official Description (provided by the hotel):
- Atrium hotel overlooking Tokyo Bay and adjacent to Tokyo Disneyland - 40 minutes to Narita Airport. ... more less
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- Also Known As:
- Tokyo Bay Urayasu
- Tokyo Bay Maihama Hotel Club Resort Japan/Urayasu