Arriving at this hotel late at night the entrance looked great. Staying for 8 days. Getting to the room was the first noticeable issue. Very limited food room service after 12. Ordered a continental breakfast early. At $22 it said toast I just got bread, no butter.
Location to Disney
Concierge were helpful
Drinks on floor with ice
Table wasn't cleaned in room at all
Food room service quality was average and different on each day.
Banging on the night
Toilet was leaking
One bottle of water for three people
House keeping knocking on your door at 9.30
Pillows were bad
Paying for Disney rail. A bus going across the room isn't complimentary
Leaving dirty dishes after cleaning
Food costs were massive for the service and the restaurants. $86 for breakfast per day and over $130 for dinner
Paying for wifi
Paying $98 for 2 day access for the pool. When staying 8 days it adds up. They tried to incorporate all other extras in that cost. It was advertised as hotel amenity then charge the massive price. You couldn't even use the deck chairs without paying. Staff spent more time checking payment than looking at the pool
Other hotels like Hilton, shanghai la, Marriott don't charge this fee for the pool.
Poor Sheraton Poor
- Official Description (provided by the hotel):
- The Sheraton Grande Tokyo Bay Hotel brings the essence of an urban resort hotel to a new level of sophistication. Only 30 minutes from central Tokyo, it is seemingly a world apart with a scenic waterfront exposure, expansive gardens and soothing waterfalls. The brilliantly designed interior captures the serene essence of the East and the Western ideal of space, comfort and convenience. Adjacent to the Tokyo Disneyland & Tokyo Disney Sea theme parks, and convenient to Japan's largest convention center as well as both Haneda and Narita airports, the Sheraton Grande Tokyo Bay is an ideal location to combine business and pleasure. ... more less
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- Also Known As:
- Sheraton Urayasu
- Urayasu Sheraton
- Sheraton Grande Tokyo Bay Hotel Japan/Urayasu