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“Kids loved the penguin theme”

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Sheraton Grande Tokyo Bay Hotel
Ranked #7 of 25 Hotels / Ryokan in Urayasu
Certificate of Excellence
Reviewed January 30, 2012

This was a beautiful hotel, very convenient to Tokyo Disney resorts. They have a shuttle bus to the park. The hotel is located along a row of other hotels. Definitely cute... When we first arrived there was a penguin mascot walking around the lobby. While we checked in, the kids took pictures of the penguin. The room was decorated also in a penguin theme and the kids were each given a little penguin bag with toiletries. It was so adorable! The room itself was large for rooms in Japan. There is also a breakfast buffet and mini golf. Definitely would stay here again!

  • Stayed: February 2011, traveled with family
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2  Thank HvKidsWillTrvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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706 - 712 of 2,663 reviews

Reviewed January 22, 2012

I'm staying here for 2 nights on 8th floor. I couldn't sleep , my sweet sleeping were disturbed early in the morning because of the noise maybe from the ceiling. That were a kind of children were runing, sound of water etc.Yeah I know this is Disney resot hotel, Children can run even at any hotel room, but It's not playground either cheap motel, this is sheraton where I expect not disturbed sleeping from anything at least!!! If you want 'do not disturbed' , I'd like to recommend to choose another, this hotel and room can not gurantee that.

  • Stayed: January 2012
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Thank Daniel7377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2012

Nice big rooms. Service is fabulous. Lots of advice and help. When you arrive at Maihama Station in the morning they have check-in at the station, so leave your luggage with the delightful English speaking staff, buy the Disneyland ticket and go to Disneyland immediately. When you get back to your room the luggage will be there. Get there early so you don't lose any time. There is a supermarket at Maihama Station so after a day at Disneyland take the mono-rail back there to buy affordable food because the restaurants at the hotel are quite pricey ($45 for breakfast!). It is a very nice hotel however and appropriately expensive. The service is magnificent and everything is superbly organised. All the staff display typically Japanese hospitality. Everything-including service and food- is rather expensive throughout Japan- but you will always get good value. FANTASTIC COUNTRY, FABULOUS FOOD and FABULOUSLY POLITE SERVICE in this fabulous hotel. I love Japan and no mistake.

  • Stayed: January 2012, traveled as a couple
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Thank senorsolomon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2012

Stayed here for 2 nights with my family. No complains at all. Everything is perfect. Well, except for the non availability of non-smoking rooms despite of our request when booking. So, we got smoking rooms but they turned out okay. We had a couple of meals at the grande cafe. Wonderful happy setting with colourful lollipops, impeccable service and food is delicious. Try the hotdogs/sausages in the starter section. Love it. Also worth the mention is mr christopher, the smart, handsome and ever helpful concierge fr sri lanka!!!

  • Stayed: December 2011, traveled with family
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Thank jennylymm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2012

Family of 4 with 2 young kids. We decided to base ourselves near Disneyland and travel into Tokyo To explore the city.

Thoroughly enjoyed our stay at the Sheraton. Great value for Tokyo. Huge room with plenty of room for our family - even provided child-size slippers for the kids!

Free bus to the monorail servicing Disneyland and Disneysea. Only minutes away (you can walk to the monorail if you want!).

Free bus also to train station where we could catch a train to Tokyo. About 20 minutes away. Staff at the station helped us buy tickets etc (the machine was really complex and in Japanese!).

Beautiful hotel. Indoor heated pool, mini golf, even an arcade! Self service laundry room was a bonus for us.

Very helpful staff. You can buy tickets to Disneyland and Sea at the hotel. No cost difference.

  • Stayed: November 2011
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Thank Journeyfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2012

We stayed 5 nights at this hotel. The monorail to the parks is directly across the street from the hotel and very convenient. The first portion of our trip was to spend time touring the different areas of Tokyo. The monorail connects to the JR Maihama rail/subway station which takes you directly into Tokyo. The subway system looks daunting at first, but if you realize that there are 2 different "owners" of the lines, it's pretty simple to figure out. The ride in from Disneyland is about 15 minutes.

We were on the Club Floor (11th) of the hotel, with a view out towards Disneyland from our room and towards Mt. Fuji from the Club Room. We are a family of 4 with 2 grown children (18 and 21), so we had 3 beds - a bit crowded - but not too bad. The bathroom is small, but it has a large bathing area which includes a tub and a place to stand for showers. The Club amenities were fine. We enjoyed the free beer and wine each evening with small appetizers. I especially enjoyed the automatic latte machine and wish I could have taken it home with me!

Staff was wonderful in helping us get our transportation to the airport. There was always someone around who could speak English. I really recommend if you want to visit Disney.

Room Tip: Choose the Club level if you can splurge. (We used points.) Rooms on either side have great views!
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  • Stayed: December 2011, traveled with family
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1  Thank AltenaTime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2011

This hotel is one of about 6 that are linked to Disneyland and Disneysea via monorail as well as being serviced by the Disney Bus.
The rooms are small, tiny bathrooms, but we were here to visit the theme parks so the location was the primary concern. The family room (2 adults and 2 children) was about a third of the size of our room at the Granvia in Kyoto.
I would stay here again but only if I could get 2 interconnecting rooms.
Check in was fantastic just near the train station, and we could go straight into the parks. Our bags were in our room when we returned from Disneyland.
Our room had a great view over the theme parks and we could watch the evening fireworks from our balcony.

  • Stayed: January 2011, traveled with family
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Thank ALR1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Grande Tokyo Bay Hotel

Address: 1-9 Maihama, Urayasu 279-0031, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Urayasu > Maihama Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Urayasu
#6 Luxury Hotel in Urayasu
#8 Romantic Hotel in Urayasu
Price Range: $134 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grande Tokyo Bay Hotel 4.5*
Number of rooms: 1016
Official Description (provided by the hotel):
The Sheraton Grande Tokyo Bay Hotel brings the essence of an urban resort hotel to a new level of sophistication. Only 30 minutes from central Tokyo, it is seemingly a world apart with a scenic waterfront exposure, expansive gardens and soothing waterfalls. The brilliantly designed interior captures the serene essence of the East and the Western ideal of space, comfort and convenience. Adjacent to the Tokyo Disneyland & Tokyo Disney Sea theme parks, and convenient to Japan's largest convention center as well as both Haneda and Narita airports, the Sheraton Grande Tokyo Bay is an ideal location to combine business and pleasure. ... more   less 
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Also Known As:
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu

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