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Hilton Tokyo Bay
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Reviews (2,834)
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1,057 - 1,062 of 2,834 reviews
Reviewed March 5, 2013

I stayed in Hilton Tokyo Bay with my partner for 5 nights in Feb, the entire stay was an absolute delight starting from check in all the way to the end. Upon check in a friendly member of the front desk staff was extremely helpful and went out of his way to make sure that everything was well with our room, it set an overall tone to the stay at the very beginning and it only went up from there, there was free wi-fi and mini bar, we got a fantastic view of tokyo bay from our room, and the room service food was excellent as well. My partner got sick during the trip and the front desk staff was extremely helpful in locating a hospital with english speaking staff and contacting them for an appointment in our behalf. My partner and I were so impressed with the hotel that we decided that it would be our hotel of choice if we were to return to Tokyo for our next holiday. Big thank you to all the staff members for making our stay memorable.

Room Tip: Ask for a room with Bay view
  • Stayed: February 2013, traveled as a couple
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1  Thank Ruoxi Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Hajime Kawai - Executive Assistant Manager – Business Development at Hilton Tokyo Bay, responded to this reviewResponded March 25, 2013

Warm greetings from Hilton Tokyo Bay, and thank you very much for taking the time to comment on our facilities and services.
We constantly strive to serve our guests in ways that cater to their needs, and we are very happy that our staff were able to make your stay comfortable.
Thank you again for taking the time to comment thoroughly on your stay in Tokyo as it helps us greatly in understanding how best to serve our guests. We very much look forward to welcoming you back in the near future, and wish you a great day ahead.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2013

During our visit to TDR we found the Hilton to have the most reasonable prices for a family of four. Each one of us had our own bed and breakfast was part of the deal for all four of us. These two things are not always the case if you don't want a tatami mat style room in Japan. The fitness center/indoor pool area was off the chart good for working out so if one member of the family isn't doing the Disney thing then this is a fabulous choice among the partner hotels. Breakfast buffet was decent although the Sheraton Grande's was better. All in all I would definitely stay at this hotel if I were to visit Tokyo Disney Resort again.

Room Tip: Family rooms complete with four single beds are available.
  • Stayed: February 2013, traveled with family
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1  Thank Steven L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Hajime Kawai - Executive Assistant Manager – Business Development at Hilton Tokyo Bay, responded to this reviewResponded March 3, 2013

Warm greetings from Hilton Tokyo Bay, and thank you very much for taking the time comment on our services during your stay with us.
We truly appreciate your taking the time to comment on our hotel, and are pleased to hear you enjoyed your stay.
We hope you will consider us again for your next visit to Japan. Thank you again, and wish you a nice day ahead.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2013

Me and my girlfriend had a fanstastic experiance.
we stayed in the Celebrio Suite from 13/2 - 15/2 and we were really happy with it.
I've read alot of negative recessions about certain things but all I can say is, don't believe everything negative you read, alot of it comes down to personal preferance.
It was really easy to get to the Hilton Tokyo bay, you take the metro to Maihama station, then from there you take the disney resort line for two stations and you get off at Bayside station. when you get off there's a shuttle bus directly to the hotel. You can also walk if you prefer that and it takes less than 5 minutes. You can see the hotel directly when you get out of the station.

From the Checkin to the check out everything was perfect.

Fast and effective Check in/check out.

The enviroment in the room was great, the reason why I choose the celebrio suite was mainly due to the design of the room, everything felt so special compared to the usually light rooms with normal furniture and what not.

The breakfast was fantastic, alot of things to choose from so even if you are picky like I am you can still find alot of good things to eat.

on Valentines day we dine in the Accendo Restaurant and the service there was also excellent.
The food was delicous and the wine was fantastic.

We didn't try the Spa or fitness room since we didn't have time but im sure those places are great aswell.

If we ever decide to go back to Disney land I will make sure to choose Hilton Tokyo Bay again.

I haven't tried any other rooms apart from the celebrio suite but im sure the normal Celebrio rooms are great aswell.

The staff is excellent, the location is perfect, if you dont like to pay alot for a dinner you still have a Convinient store inside the hotel that is open 24/7 so you can always buy fresh food, alcohol and other stuff that you want/need.

I highly recommend couples that want to have a romantic weekend to stay at this hotel.

As for families, when you checkin there's play corner for the kids so they dont have to stand and wait when you do the checkin,
There's a roomtype called Happy Magic room that seems more designed for families but i guess couples would love it aswell, it brings out the child in you.

I work within the hotel industry myself and I always do alot of research before choosing a Hotel and the room type.

  • Stayed: February 2013, traveled as a couple
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3  Thank Patric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Hajime Kawai - Executive Assistant Manager – Business Development at Hilton Tokyo Bay, responded to this reviewResponded March 3, 2013

Warm greetings from Hilton Tokyo Bay.
Thank you very much for taking the time to comment on your stay with us.
We're very happy to hear that you and your girlfriend enjoyed your stay, especially our Celebrio Suite Room.
We truly appreciate your comments and feedback regarding our services and staff as it helps us to better understand how best to serve our valued guests.
Thank you once again for your comments, and we look forward to welcoming you back for many more future visits.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2013

24 hrs convenient store available, fast internet access at the lobby area, friendly and helpful staff. Guest room has fun decoration for kids and most important is comfortable bed for sleeping. There is also a shopping mall in the Disney area for shopping, lunch and dinning.

  • Stayed: February 2013, traveled with family
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3  Thank KELVINKO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Hajime Kawai - Executive Assistant Manager – Business Development - Hilton Tokyo Bay at Hilton Tokyo Bay, responded to this reviewResponded February 25, 2013

Warm greetings from Hilton Tokyo Bay. First of all, we would like to thank you for your thorough review, as it is very helpful to us in understanding our guests' needs and how best to provide a comfortable and enjoyable stay.
We were very pleased to hear that you found our staff helpful and our facilities convenient.
We do hope that you will consider us for your next visit to Japan, and wish you a good day ahead.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

It is the first choice for the family especailly the Magic Room is so funny and interesting for the children exploration. The hotel location is convenient. We can easily go to Disneyland. The dinner and the breakfast are good. The hotel staffs are very nice and helpful. The hotel price is reasonable. Finally, it is good for overall, I and my family were very enjoying living in there.

Room Tip: Magic Room is good for family
  • Stayed: February 2013, traveled with family
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Thank Pik Wah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Hajime Kawai - Executive Assistant Manager – Business Development at Hilton Tokyo Bay, responded to this reviewResponded February 25, 2013

Warm greetings from Hilton Tokyo Bay, and thank you very much for taking the time to comment on our hotel.
We're very happy to hear that you and your family enjoyed your stay, especially our Happy Magic Room.
We constantly strive to serve our guests in ways that cater to their needs, and we are very happy that our staff were able to make your stay comfortable.
Thank you once again for your comments, and we look forward to welcoming you back for many more future visits.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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