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All reviews free shuttle feeding frenzy hard as a rock one night other hotels complimentary toiletries buffet breakfast an older hotel short stay reasonable size japanese garden offer free room was spacious upon check worked fine souvenir shop check in was easy
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9 - 14 of 581 reviews
Reviewed June 3, 2018

Close to the airport, quiet rooms despite being just off the freeway, rooms were clean, décor was a little dated, complementary breakfast (Japanese), firm beds, Italian restaurant in small ornamental garden area at rear.
If the pillows are too firm, reception will change them for a western pillow.

Room Tip: Rear facing the gardens.
  • Stayed: May 2018, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Richard522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2018 via mobile

First hotel stop on a tour. 10 minute drive to the airport which is good for travellers. Nothing here but the hotel which has a shop and and restaurant.
First impression is that it is old and there is a musty smell. Rooms are spacious and comfortable, with all the usual amenities.
Buffet breaki is an assortment of Japanese and western food, the restaurant faving some picturesque gardens.

Stayed: May 2018, traveled as a couple
Thank Jayne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2018 via mobile

I know only room 514. It,s health hazard level of room air contamination. It,s caused by lack of cleaning their carpet,
Sofas これは、ホテルだけの問題じゃないですね。多分保健所とかの検査項目に部屋の匂いとか、空気中汚れだのをチェックする項目がないんじゃないの?安くしてるのはわかるんですけどね。こういうのは国の印象に関わるわけだかね。
だって、だれかが日本をあちこちで旅行して大変素晴らしかったと。それで帰国する前に成田に泊ろうとしたらどこも満室で、このゲートウェイホテルにしたと。
せっかく気持ちよかったのが、台無しだからね。
いやきっとリノベーション済みの部屋もあるんだろうけど。
窓が少し開いたからよかったものの、
まだ喉が痛いからね。
まー、カーペットを泡で洗ってバキュームで吸って、クリーンアップするのはすごく大変なのはわかるけどね。
中国人のお客さんが次々ところてんみたいに流れていくわけだから、気にしなくなってしまっているのかな。

Stayed: May 2018, traveled with family
Thank Kota I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2018

This is an airport hotel, period.

Okay, seriously, they have shuttle bus that can transport you to Narita JR station and AEON mall so that you can do shopping there. However, it only runs like every 30 - 60 minutes, which is quite a hassle for guests to catch.

  • Stayed: December 2017, traveled with family
    • Value
    • Location
    • Service
Thank Derrick Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2018 via mobile

Great hotel great price by airport. Shuttle bus free to and from airport. Bed was firm but I like a firm bed. Checked in with no problem. I will stay again. Check out the garden in the back. Overall wonderful stay for 1 night.

Stayed: April 2018
1  Thank Veasna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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