The hotel is huge and very nice looking but when we checked into our room, it was in need of maintenance. The restaurant downstairs has a nice buffet dinner & breakfast looking over a koi pond. The staff is great at the hotel & restaurant. There is a shuttle from Narita Airport to hotel & back every 30 minutes.
Our Room: The carpets are old, worn out & damaged. The bathroom entry door moulding is rotting, the shower door bottom seal is Duct Tape and leaks water into the bathroom floor during showers. There's rust & mold on the bath fixtures. It would be a great hotel with just a little housekeeping, touchups & updating but seems a bit neglected.More
- Free Wifi