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“Hilton”

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Hilton Tokyo Narita Airport Hotel
Ranked #2 of 30 Hotels / Ryokan in Narita
Certificate of Excellence
Reviewed June 27, 2013

Nice and close to the airport for weary travellers. We choose to stay here rather than spend an hour on the train to Tokyo. Hilton quality, service and amenities. Beautiful restaurant, nice meal, nice rooms.

  • Stayed: June 2013, traveled with family
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1  Thank Strawbz77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this reviewResponded July 8, 2013

Dear Strawbz
Thank you for taking the time to review our hotel on Tripadvisor.
We are delighted with your comments and appreciate the rating.
We look forward to greeting you when next you travel to Japan.
Regards
Clifford Olson, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,130 - 1,136 of 2,309 reviews

Reviewed June 25, 2013 via mobile

We booked this place as we had an early flight the next day out of Narita. We took the Narita Express to T2 and then hopped on the shuttle bus to the hotel which took 15min. Check in was fast as we had a diamond card and the room was simple and clean. There is only wifi around the cafe area on the ground floor which was
free. Bought some instant noodles at the convenient store for supper as the restaurant was closed after 10pm. Overall, a simple stay at a simple hotel.

  • Stayed: June 2013
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1  Thank Alexjoey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this reviewResponded July 8, 2013

Dear Alexjoey

Thanks for the review.
We look forward to greeting you when next you travel to Japan.
Regards
Clifford Olson, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

Hotel provides free shuttle buses to both the airport and Narita train station for access to Tokyo. Chech in fast and efficient, nice large room, excellent breakfast, quick, polite room service. Overall great value forJapan

  • Stayed: June 2013, traveled solo
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2  Thank martyn1108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this reviewResponded July 8, 2013

Dear Croydon
Thank you for taking the time to review our hotel on Tripadvisor.
We are glad you liked the hotel and services.
Regards
Clifford Olson, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

This hotel was very good. Stay there. Convenient place to repack before a flight. Larger rooms then most Japan hotels. The usual big bathtub. Expensive minibar but aren't they all. Free water bottles.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this reviewResponded July 8, 2013

Dear Brian
Thank you for taking the time to review our hotel on Tripadvisor.
We appreciate the rating.
We look forward to greeting you when next you travel to Japan.
Regards
Clifford Olson, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

Overall good hotel and good location from Narita. Got picked up and delivered back to Hotel in a timely manor. Weather in June is crummy, with fog and rain. Bus ride was easy way to get back and forth to hotel.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank 123DLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this reviewResponded June 24, 2013

Hi,
Thanks for the very positive review of the hotel and our service.
Weather is a bit soggy at present, but that will change soon.
Thanks
Clifford Olson, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2013 via mobile

10 minutes from Narita airport for an early flight so it was good enough for us. It was an average looking hotel with not many amenities. Had to pay for the sauna but the gym was free. Room was basic with no tea or coffee but we actually had a very good night sleep on their bed. Room was quiet and shuttle bus was on time to airport.

  • Stayed: May 2013
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Thank RogueTrini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this reviewResponded June 24, 2013

Dear Ashti
Thank you for taking the time to review our hotel on Tripadvisor.
Thank you for the positive comments about room’s quietness and the hotel's convienient location.
Thanks also for your comments about the bed. Our beds do attract alot of positive comments.
Regards
Clifford Olson, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2013

Having an early flight out of narita I thought it being smart to stay at the Hilton. Yes, room is clean and for Japan rather good size. The nasty habit of Hilton to make you pay for Internet is aggravating but then I got 0.6 and 0.2 for upload and download speed. Essentially impossible to work. After many discussion they changed the modem and it got a little bit better but still lousy. Don t even think about wifi . This technology did not make their way yet to this Hilton. If you work with iPad iPhone etc and can not use a cable - do not stay at this hotel.

Room Tip: Free hotel Shuttle will take 15 minutes from either terminal
See more room tips
  • Stayed: June 2013, traveled on business
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1  Thank Geneva2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, General Manager at Hilton Tokyo Narita Airport Hotel, responded to this reviewResponded June 24, 2013

Dear Geneva
Thank you for taking the time to review our hotel on Tripadvisor.
Please accept our apologies for the problems encountered with the internet. For the benefit of other readers, please know there is free WIFI in the lobby and free computer stations in the lobby as well.
Thank you for the positive comments about room’s size and cleanliness. I noted also you rated the sleep quality very high- thank you. Our beds do attract a lot of positive comments.
Regards
Clifford Olson, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Tokyo Narita Airport Hotel

Address: 456 Kosuge, Narita 286-0127, Chiba Prefecture
Phone Number:
Location: Japan > Kanto > Chiba Prefecture > Narita
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Narita
Price Range: $103 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Tokyo Narita Airport Hotel 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Hilton International Narita
Hilton Narita
Narita Hilton

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