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“Surprisingly Good!” 4 of 5 bubbles
Review of International Garden Hotel Narita

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International Garden Hotel Narita
Ranked #16 of 30 Hotels / Ryokan in Narita
Rochester, United Kingdom
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Surprisingly Good!”
4 of 5 bubbles Reviewed November 18, 2013

For a one night stopover ready for an early flight out of Narita, this will take a bit of beating on value. There are no frills (except a karaoke room!), but the bedroom we had was a very good size. Even the bed was comfortable. No heated toilet seat, though! The dining room is more like a canteen, but the buffet was very good.

The hotel is in an industrial area, so there are no facilities nearby, but there is a bus not the town for those who have a lot of time to spend there. The airport shuttle worked a treat. Some airlines use the hotel for their crews.

A really good inexpensive hotel

We heard no aircraft noise to spoil a good night's sleep.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank elni1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, Manager at International Garden Hotel Narita, responded to this review, December 25, 2013
Dear Elni
Thank you for the review and the positive accolades. We are glad you enjoyed the hotel and services.
Regards
Clifford Olson Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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453 reviews from our community

Traveler rating
    61
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    28
    11
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Sydney, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 11, 2013

Stayed in Garden Hotel for 2 nights.
Rooms are clean and basic.
Good stop over hotel as its near the airport.
Free Shuttle service to the Narita Airport,Train station and Aeon Shopping Mall.
24 hours mini mart just outside the hotel.
Staff are friendly and helpful.

  • Stayed October 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Alice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, Manager at International Garden Hotel Narita, responded to this review, December 25, 2013
Dear Alice
Thanks for the positive comments and for staying with us.
We hope to welcome you back soon.
Regards
Clifford Olson Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
163 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
4 of 5 bubbles Reviewed November 9, 2013

Having stayed in a few hotels in Narita. This hotel is by far the best. The rooms are the like your average Narita stopover hotel rooms but the thing that stands out from the rest in this hotel is the staff. They were very good at understanding my request and speaks English very well. I managed to tell them my problem and immediately the staff knew what I was talking about.

Another plus point is, there are many good restaurants just down the road eg. Royal host, Korean restaurant, ramen shop etc. A 24hr minimarts is just 2 mins walk outside the hotel.

If you are taking the free shuttle bus to Aeon,you will be last to be picked up to Aeon and first to be dropped off at hotel. That saves a lot of time!

Only thing that I didn't like about this hotel was that the bed and pillows were too hard. Otherwise it's pretty good value.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Cara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, Manager at International Garden Hotel Narita, responded to this review, December 25, 2013
Dear Cara
Thank you for the great review and the stunning headline.
We recently changed most of the beds and I agree they are very firm.
On your next stay if you find them still too firm, let us know and we can put a fuller mattress pad on.
Regards
Clifford Olson Managing Director Ishin Hotel Group
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 9, 2013 via mobile

I stayed in this hotel during my ten days japan trip. The hotel is very economical and near to narita airport . Rooms are clean and location is very natural with greenery. They offer u free airport drop and pick up. Overall a good hotel for a night stay near airport before departure. It is far from tokyo city though.

Stayed December 2012, traveled with family
Helpful?
Thank Paragjs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, Manager at International Garden Hotel Narita, responded to this review, December 25, 2013
Dear Paragjs
Thank you for the review and the positive comments.
Regards
Clifford Olson Managing Director Ishin Hotel Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent
Level Contributor
92 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed October 28, 2013

Stayed here for last night of our trip to Japan as part of a tour group.It is close to the airport,about the the only plus!Room very basic,in need of an update,but was clean.Restaurant served only Italian menu,staff very friendly,as they are everywhere in Japan.Wifi only available downstairs in lounge,but we were unable to log on long enough to check in for our flight.Breakfast served in same restaurant,average selection.Breakfast table very transient,had started eating,went to get eggs etc,came back table had been cleared!!Think if your airline staff or need shuttle it would be ok or on a budget,for me after all the other great hotels it is lacking alot.

  • Stayed October 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SimplyYours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, Manager at International Garden Hotel Narita, responded to this review, December 25, 2013
Thank you Simply Yours for taking the time to complete a review.
I appreciate the comments. A few notes: we have now added WIFI to all rooms, and the WIFI in the lobby is still free. We have discussed your comments with the staff in the restaurant about being over eager to clear, while guests are still dining. I sounds like you were not pleased with your entire stay and for that we apologize.
Regards
Clifford Olson Managing Director Ishin Hotels Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 24, 2013 via mobile

Stayed 2 nights. We chose a hotel close to airport for early mornimg flight. Great room & breakfast, free shuttle to airport and train station where there are dining options. local store next to hotel was handy. Easy to get to Tokyo by train, takes about an hour.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gaye K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, Manager at International Garden Hotel Narita, responded to this review, December 25, 2013
Dear Gaye
Thank you for the good review and the nice headline.
Our hotel is a rather simple quality hotel, catering for clients who want great value for money, I am delighted we fit your needs.
Warm regards
Clifford Olson Managing Director Ishin Hotel Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 23, 2013

This hotel is very good and reasonable but you only use it when you arrive in Japan and a couple of days before you depart , the staff are all very coutious and polite the cost is very reasonable about 4000/5000 yen excludes any meals this is room only , however you have free transportation to and from the airport and to the Narita shopping area, where there is nothing you can't buy . I am sorry I am very biased as I love Japan and go there about 5 times a year , we normally also book 2 or 3 weeks on the Shinkansen (green car class) so we travel all over Japan, we are also fortunate that we own an apartment in Osaka all I can say it' s a wonderful place but forget the summer it's too hot and humid.

Room Tip: Ask for a non smoking room , and you need to book well in advance, rooms are a good size , ac is goo...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mahu463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford O, Manager at International Garden Hotel Narita, responded to this review, December 25, 2013
Dear Mahu
Thank you for the kind words about our staff and the facilities.
We look forward to greeting you when next you travel.
Regards
Clifford Olson Managing Director Ishin Hotel Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about International Garden Hotel Narita

Property: International Garden Hotel Narita
Address: 241-1 Yoshikura, Narita 286-0133, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Narita
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #16 of 30 Hotels / Ryokan in Narita
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — International Garden Hotel Narita 3.5*
Number of rooms: 463
Reservation Options:
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Also Known As:
International Garden Narita
Narita International Garden Hotel

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