Let's start by saying it is a transit hotel. This is not a typical Crowne Plaza. Once we have that out of the way, I can begin.
1) Shuttle to/from the airport except in the morning runs infrequently. After a 15 hour flight from DC I was unwilling to wait another hour for the shuttle so took a cab. 11,000 yen. Fair deal for another hour of my time. Shuttle back for my early flight on to Yangon was excellent. Three times an hour I believe 7am to 11am.
2) Breakfast buffet was excellent. Food was hot, good selection of "continental", "American" and "Asian" cuisine. 25,000 yen all in. Tad pricey but it is a hotel so expected. I'd do it again as the food really was quite well prepared.
3) Rooms were tiny, as expected, but all the normal items were there: desk, "wired" internet (NO WIRELESS in rooms), toiletries, etc. Very functional except for wireless.
4) Wireless was only in the hotel lobby, and there very slow. However the wired connection in the room was very, very fast. They did provide cords but didn't help with my skype on iPad.
5) Concierge recommended a bus service that leaves the airport every 20 minutes and arrives Tokyo Station within 80 minutes. 1,000 yen. If you come back at night (I believe hourly starting at18:30 it stops by most of the major transit hotels). Excellent side trip to spend two hours downtown out of a plane and out of a hotel. Well worth it. Just be warned return trip queue up early as the lines get long as people coming to hotels for early morning flights.
6) Very efficient check in and check out. Staff remarkable.
- Official Description (provided by the hotel):
- Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more less
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- Also Known As:
- Crowne Plaza Narita
- Narita Crowne Plaza