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“Good sized rooms”

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Narita Excel Hotel Tokyu
Ranked #6 of 30 Hotels / Ryokan in Narita
Taichung, Taiwan
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good sized rooms”
4 of 5 bubbles Reviewed July 9, 2013 via mobile

Got sent to the hotel when a delay made us miss our connection. Big rooms for Japan but very far from Tokyo, but nice for a quick detour in Narita city. The restaurant was crowded and had to wait too long and the proportions were a bit on the small side.

Stayed June 2013
Helpful?
Thank uwscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,169 reviews from our community

Traveler rating
    198
    581
    328
    41
    21
See reviews for
304
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180
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Spring, Texas
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

I select this hotel after review so many comments, and I was pleasant I select this hotel, all the Hotel staff was really nice, even sometime we have hard time to understand ea other, they try so hard to help, special thanks to Antonio from the concierge desk with his instructions we was able to go and back from Narita Airport to Tokyo by Narita Express train, the hotel is little be old, but really clean and we select to included breakfast buffet for me and my Daughter and was really god decision, you saving money when you book online than when you paid direct at the hotel.

Room Tip: We was in the 3erd floor and even we was so close to the airport our room was really quieter, the ro...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aniter14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York
Level Contributor
128 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 bubbles Reviewed July 7, 2013

Had to wait a while at Narita Airport for the last shuttle bus that calls at this hotel and it was 23.25 when we arrived in reception to check in then went straight to the bar arriving just as it was closing at 23.30 and were told we could not buy a drink even to take to our room and we were directed to vending machines along the corridor where the choice of drinks was very much limited! My husband also found that the smoking room had been locked at this hour so had to go back outside the hotel. Surely, if the timetabled shuttle bus is due to arrive at this late hour they could have facilities available for a few minutes (even half an hour) after this? The room was clean, spacious and comfortable. We did not have the chance to sample the restaurant as we were due to check-in at Narita early the following morning, hence our choice to stay at an airport hotel but would try a different one next time.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jade-Stamford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
158 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
4 of 5 bubbles Reviewed June 25, 2013

Booked this for our first and our last night in Japan, for the easy access to Narita airport. It fulfilled our expectations entirely. The free shuttle was on time to the minute. Ieaves either every half hour or every hour, depending on time of the day, at bus stop 16 in NRT Terminal 1. It also stops at Terminal 2 but I did not notice which stop number.

Reception staff was friendly and professional.

The building is quite grand as is the lobby. Our room did have a slightly tired look. But it was very clean, spacious, cool and quiet, with the usual Japanese toiletries (tooth brushes, hair brushes, razors, ...) as well as Yukatas and slippers provided. I don't need new showerheads as long as they work, and they work perfectly here! We had two beds and a sofa and all were comfortable.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ErnestFromBaltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astoria, New York
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed June 23, 2013

Everything about this hotel is nice, until you open the door to the room.

I picked this place because it had 4 stars, great reviews, and was cheap.
And i was satisfied with my choice.The outside of the hallway is so fancy you expect more, but you have to remember you are not in the US anymore so 4 stars in the us, is VERY different from 4 stars in Japan.
It is a very, small room we picked the 2 single beds and thank god we did because 2 people could not share 1 bed. The bed it self was like sleeping on a wood board with sheets. The pillows are paper thin.
The bathroom, even though small for a tall person was adequate, and had options for western uses.
I did enjoy my stay, I was only really here for sleeping and waiting out my next flight.

In the am, there were a ton of people waiting for the shuttle bus, they called up some cabs and paid them to take us to the airport for free instead of waiting for the next shuttle.

my only con, there was a ac system, but it wouldnt work in our room and it was very hot/humid. we had to open the windows and our room was swarmed with mosquito.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ittybittyxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surabaya, Indonesia
Level Contributor
104 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 bubbles Reviewed June 18, 2013

sleep here overnight to catch the early morning flight back from NARITA to JAKARTA.
the room was very small
the staff can speak a very good english but lack of nice hospitality as the hotel i've stayed before
breakfast just nice

the wifi is quite good

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kakek_ganas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issaquah, Washington
Level Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed June 9, 2013

Nice clean hotel. Surprisingly big room with clean bathroom with full toiletries supplied. Tea coffee and opening windows!! A real change.

Older but neat decor, gym and outside pool (shallow).

Efficient and polite staff.

Shuttle (at no cost) to and from airport (T1 & T2) every half hour, 9.08am; 9.38am etc throughout the whole day according with airport times.

Quiet room with good quality and comfortable bed.

Recommended if you have a short stay or transit. 83 AUD on most booking engines.

Room Tip: Higher up is better.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy_H001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Narita Excel Hotel Tokyu

Property: Narita Excel Hotel Tokyu
Address: 31 Oyama, Narita 286-0131, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Narita
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 30 Hotels / Ryokan in Narita
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Narita Excel Hotel Tokyu 3.5*
Number of rooms: 706
Reservation Options:
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