We stayed one night at this hotel, after a late arrival at Narita airport. We took the free shuttle to the hotel and had no trouble finding the stop, using the information from the hotel's website. Our twin room was medium-sized - fine for one night, but perhaps a little small for a longer stay. The beds were comfortable and everything was spotlessly clean. The wifi was fast and free. The buffet breakfast in the morning was included in our plan, and had a reasonable selection of both Japanese and western dishes.
We walked to the Narita temple in the morning (lovely!) and then took the Keisei train back to the airport for our afternoon flight to Fukuoka. Both the JR and Keisei stations are close to the hotel, but the Keisei station has an escalator from the street, just a minute or so from the hotel, which is great when hauling luggage around. We couldn't use the hotel shuttle as the times didn't suit.
Overall, we were very satisfied with this hotel and would recommend it for an overnight stay in Narita.
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