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3 - 8 of 217 reviews
Reviewed March 11, 2019

As the name of Smile Hotel Otaru or Otaru Green Hotel, it is very close to Otaru station and beside a main road : Chuo. Rooms are clean and well appointed. Japanese breakfast is good. English speaking staffs are very helpful and friendly. It is value for money and time to stay in this hotel every time.

Date of stay: February 2019
Thank Jesdaa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2019

We (3 adults) stayed one night at Smile on Jan 19 2019. The hotel is about 10 minutes walk from Otaru station and about 15 minutes walk to the famed Otaru Canal. It is near (10 mins walk) the famous Naruto chicken eatery but quite a walk to the sushi street and Otaru shopping street. We were at the annex room 607. With 3 beds we still had a bit of space for luggages. The hotel is decent but a bit old. Genrally clean and comfortable. There is a resting area with long table and charging ports and coffee machine at lobby.
The toilet was tiny and cramped and had a smell. We informed the front desk and they sprayed some freshner but the smell remained. Since we were only staying for one night we put up with it.

Date of stay: January 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Peter O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2019 via mobile

The hotel is near the Otaru Canal, lots of restaurant and the train station. The staff was friendly and displayed a big smile. Even if our room was none smoking, the bathroom smells like tobacco. Our room was really small.

Date of stay: January 2019
Trip type: Traveled as a couple
Thank 561fran_oisb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2019 via mobile

I got my rooms at a very good price during peak period (under a 100 for 2 nights)

Place was small but comfortable. Checkin and checkout was swift. Had all the same things provided as any business hotel. Very close to JR otaru.

There are also free washing machines to use.
Try to book in the main building where reception is at. Free coffee in the lobby.

Date of stay: December 2018
Trip type: Traveled as a couple
Thank janell2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2018 via mobile

Clean and​ comfortable​, not far from Otaru​station, staff were friendly and​ helpful value for money only one small thing light at coridor can not​ close as per for public use.​ Slecial​ coffee servic waz​great.

Date of stay: November 2018
Trip type: Traveled solo
1  Thank ananbodhinw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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