My flight got cancelled due to Typhoon Trami. So i actually arrived on the check-out day… The hotel offered me to pay the difference without any no-show penalty to stay here. Staff are very kind. The hotel offers sit-down check-in and welcome sparkling wine. They also walked me to the room. Overall service experience is at the similar level as the world top 5-star hotels (maybe it is more common in Japan). The included buffet dinner and breakfast are surprisingly good, although the sashimi is not best I ever had (grilled crab is awesome). For the price paid, I think it is well worth it. The transportation to JR station and Hakodate Airport is pretty convienient. The Bus station is right outside the hotel. Acceptable buy less convienient to Goryokaku park. You can see Honshu本州 from the outdoor public onsen, which I personally think it is very cool. The hotel works with a travel agent for a night-view trip on the Hakodate Mnt for 1700 yen (Cable car included, but mine got cancelled due to typhoon).